A third-party platform (GrabFood, ShopeeFood, Be, Loship) that lists restaurants, takes orders and dispatches couriers. Aggregators charge 15–30% commission and own the customer relationship — managing menu, prep capacity and SLA across them is its own discipline.
In multi-outlet restaurant and F&B operations, delivery aggregator is an essential component — directly affecting service speed, order accuracy and margin. See the related terms below to understand where it fits in the broader stack.
LOOP supports delivery aggregator natively in its POS + KDS + inventory platform for Vietnamese F&B chains — no plugin or third-party integration required. It's one reason multi-outlet operators pick LOOP as their primary operations system.