Delivery aggregator
A third-party platform (GrabFood, ShopeeFood, Be, Loship) that lists restaurants, takes orders and dispatches couriers. Aggregators charge 15–30% commission and own the customer relationship — managing menu, prep capacity and SLA across them is its own discipline.
Delivery aggregator in day-to-day operations
Operators meet delivery aggregator at three moments: when a system is first configured, when a second outlet opens, and when margin is reviewed. At each point the practical question is not the definition but who owns it, where the data lives, and how quickly a discrepancy surfaces.
If delivery aggregator lives only in a spreadsheet or in a manager's head, it drifts. When it sits in the operating system alongside tickets, recipes, payments and delivery commission, a discrepancy shows up the next morning instead of at month end — and that gap is where the money is.
LOOP handles delivery aggregator inside the same POS, KDS and inventory platform, running on devices you already own rather than dedicated hardware. Browse the full F&B glossary or see LOOP pricing.
What is Delivery aggregator used for in F&B operations?
In multi-outlet restaurant and F&B operations, delivery aggregator is an essential component — directly affecting service speed, order accuracy and margin. See the related terms below to understand where it fits in the broader stack.
How does LOOP support Delivery aggregator?
LOOP supports delivery aggregator natively in its POS + KDS + inventory platform for Vietnamese F&B chains — no plugin or third-party integration required. It's one reason multi-outlet operators pick LOOP as their primary operations system.