What is the best AI POS for a Malaysia restaurant in 2026?+
For a new MY opening or a 2–10 outlet chain that wants voice commands, an AI morning brief, and a unified foodpanda + GrabFood + ShopeeFood queue in one kitchen display: LOOP. StoreHub is the incumbent alternative with a larger MY field network, and Slurp / EasyEat are strong on QR ordering — both are lighter on the AI ops layer and typically split table management, reporting or forecasting across paid add-ons. LOOP publishes one flat per-branch price with everything included.
How is LOOP different from StoreHub in Malaysia?+
StoreHub is a well-supported transactional POS with a strong MY install base and hardware bundling. LOOP is an AI POS: voice ordering in English (Bahasa Malaysia on roadmap), an AI Daily Brief at 07:00 MYT covering every branch across KL, PJ, Penang and JB, per-SKU inventory forecasts, and a unified aggregator queue are bundled at one price. Full honest side-by-side at /en/my/vs.
Is LOOP MyInvois (LHDN e-Invois) compliant for Malaysian F&B?+
LHDN's e-Invois mandate is being phased in by revenue band — most F&B SMEs fall into 2025–2026 waves. LOOP already produces tax invoices with the required SST fields, business registration number and TIN. Full MyInvois (Peppol via LHDN) submission through certified access points is on our active roadmap; we do not overclaim readiness. Please contact us for current status against your specific SSM revenue band and go-live date.
Which delivery aggregators does LOOP integrate with in Malaysia?+
foodpanda, GrabFood and ShopeeFood — all three flow into one kitchen display with per-platform commission reconciliation. Because the combined 30–35% commission bleed is visible against every ticket and every day, operators can see the real net per outlet across KL, PJ, Penang and JB without exporting three separate merchant dashboards each morning.
Does LOOP charge extra for table management or reporting in Malaysia?+
No. Many MY "free" POS plans lock table management, split-bill, or multi-outlet reporting behind paid add-ons, so the real monthly bill often lands 2–3× the sticker. LOOP's Free tier includes table management, split-bill, receipts and basic reporting for 1 branch forever. From the second branch onward it is one flat per-branch price — no per-terminal fees, no add-on lockouts.
Does LOOP support DuitNow QR, GrabPay and card in Malaysia?+
Yes. DuitNow QR is supported through dynamic per-ticket QR with auto-reconciliation against the open bill. GrabPay, Touch 'n Go eWallet and Boost are supported via the wallet hub. Visa, Mastercard and MyDebit are processed through local acquirers depending on the operator's PayNet / bank relationship.
How much does LOOP cost per outlet in Malaysia?+
Free forever for 1 branch, including voice ordering, AI Daily Brief and basic reporting — not a 30-day trial. Growth is RM 129 per branch per month from the second branch onward and unlocks multi-branch consolidation, the AI Inventory Forecast and the aggregator queue. Business is RM 259 per branch per month and adds central-kitchen recipe cost variance and API access. Prices exclude 8% SST where applicable.
Does LOOP include loyalty?+
LOOP handles operations. For AI-driven customer retention, PEKO is the sibling product from the same company — it runs alongside LOOP or alongside any other POS. Together they cover operations and retention.
Can PEKO handle inventory and staff scheduling?+
No — PEKO is the retention layer. LOOP covers inventory, recipes, shifts, table management and kitchen display in the same ecosystem.
