LOOP for your industry
AI POS for Restaurants, Cafés & F&B Chains
What LOOP does for this industry
LOOP is an AI-powered point-of-sale and operating system for restaurants. Operators run the venue with voice or text commands, AI forecasts demand per item per hour, and recipe-level inventory deducts every millilitre of milk, syrup or fish sauce automatically.
The pains operators actually hit
#1Food-cost variance shows up at month-end close, usually 3–5 percentage points too late.
How LOOP solves each, with AI: AI Variance Guard flags per-recipe cost drift within hours and pushes it to the operator's Zalo.
#2GrabFood + ShopeeFood + Be = three tablets, three menus, missed tickets at peak.
How LOOP solves each, with AI: Unified aggregator queue with AI menu normalisation across all three platforms.
#3Prep quantities are guesses and surplus prep goes to the waste bin.
How LOOP solves each, with AI: AI Inventory Forecast writes tomorrow's prep list per SKU.
#4Loyalty is stamp cards; you can't tell who came back last week.
How LOOP solves each, with AI: Zalo Mini App membership with AI segments, you see exactly who came back and when.
#5Peak-hour queue loses 1 in 5 walk-ins and the POS never tells you.
How LOOP solves each, with AI: AI Daily Brief pushes a 60-second summary at 07:00 including yesterday's peak-hour walkaway rate.
Three named AI capabilities
AI Daily Brief
One-minute Zalo message every day at 07:00 with revenue vs forecast, top-3 issues, and today's prep plan. Replaces morning dashboard hunting.
AI Inventory Forecast
Per-SKU per item per hour demand forecast.
Honest competitor comparison
LOOP vs KiotViet F&B
Retail-first, F&B module bolted on. Great if you also sell SKUs.
Choose them if…
- You run retail SKUs on the same system
- You need the widest VN reseller network
LOOP vs iPOS.vn
F&B-only, bundled hardware, biggest VN field-service team. No AI.
Choose them if…
- You want on-site technicians in every city
- You don't need AI forecasting or voice
LOOP vs MISA CukCuk
Deep MISA AMIS accounting integration. Basic ML at best.
Choose them if…
- Accounting-tight coupling to MISA AMIS is your #1 priority
LOOP vs Sapo FnB
Marketing-led ecosystem play. Weaker on kitchen ops.
Choose them if…
- You're already deep in Sapo retail + marketing
Hardware & integrations
Any Android tablet 8"+, iPad, ESC/POS thermal printer, kitchen printer, USB scanner, standard cash drawer. Payments via VietQR, MoMo, ZaloPay. Aggregators: GrabFood, ShopeeFood, Be, foodpanda, Gojek. E-invoice: HĐĐT (Decree 123).
Frequently asked
Can LOOP replace my current F&B POS?
Yes. Menu, customers, and historical sales import from KiotViet, iPOS.vn, Sapo, MISA CukCuk and POS365 during onboarding. Most single-outlet migrations take under 24 hours.
Does LOOP work offline?
Yes. Orders, payments and kitchen routing all work offline; sync resumes automatically without duplicates or lost tickets.
How accurate is AI Inventory Forecast?
Forecast accuracy is measured per item per hour.
Is there a free plan?
Yes, LOOP Free covers one outlet with full POS, KDS, inventory, HĐĐT, and 50 AI prompts per month. No credit card.
What about e-invoice compliance (HĐĐT)?
Native. LOOP emits HĐĐT invoices via M-Invoice, Viettel, VNPT and BKAV connectors and complies with Decree 123.
Deep dives
F&B Marketing on LOOP, Zalo Loyalty, Repeat-Visit AI
Turn one-time diners into regulars: Zalo Mini App membership, AI-picked segments, and campaign send times chosen by LOOP from your outlet's own foot-traffic curve.
F&B Staff Scheduling on LOOP, AI Rosters & Tip Ledger
AI-generated staff rosters keyed to your forecast covers, one-tap tip pooling with signed receipts, and a shift-swap board that stays inside Zalo, no more group-chat chaos.
F&B Recipe-Level Inventory & AI Prep, LOOP
Every ml of milk, syrup and fish sauce deducted per sale, tomorrow's prep list written by AI at model accuracy published in our measurement methodology.
F&B Reporting & AI Daily Brief, LOOP
Skip dashboard hunting: a 60-second AI Daily Brief on Zalo at 07:00 with revenue vs forecast, top-3 issues, and today's prep plan. Deep dashboards behind it when you actually want to click.
Related
Real owners, on video
PEKO works on LOOP or on the POS you already use.
Chakura Matcha Bar
matcha café chain, Ho Chi Minh City. Chakura Matcha Bar uses PEKO loyalty alongside its existing POS.
Tropical Fruits
fruit-tea café, Phú Mỹ Hưng. Tropical Fruits uses PEKO loyalty alongside its existing POS.
These venues are PEKO loyalty customers. They are not presented as LOOP POS users.
Book a 20-minute walkthrough
We'll map your current stack to LOOP, run the AI forecast against your actual venue, and answer pricing and migration questions on the call.
See pricing →Last updated: July 11, 2026
