LOOP for your industry
AI POS for Restaurants, Cafés & F&B Chains
What LOOP does for this industry
LOOP is an AI-powered point-of-sale and operating system for restaurants. Operators run the venue with voice or text commands, AI forecasts demand per outlet per daypart, and recipe-level inventory deducts every millilitre of milk, syrup or fish sauce automatically.
The pains operators actually hit
#1Food-cost variance shows up at month-end close — usually 3–5 percentage points too late.
How LOOP solves each — with AI: AI Variance Guard flags per-recipe cost drift within hours and pushes it to the operator's Zalo.
#2GrabFood + ShopeeFood + Be = three tablets, three menus, missed tickets at peak.
How LOOP solves each — with AI: Unified aggregator queue with AI menu normalisation across all three platforms.
#3Prep quantities are guesses — 15–25% of daily prep goes to waste bin.
How LOOP solves each — with AI: AI Inventory Forecast writes tomorrow's prep list per SKU with 14–22% MAPE.
#4Loyalty is stamp cards; you can't tell who came back last week.
How LOOP solves each — with AI: Zalo Mini App membership with AI segments — 34% second-visit rate vs 19% industry baseline.
#5Peak-hour queue loses 1 in 5 walk-ins and the POS never tells you.
How LOOP solves each — with AI: AI Daily Brief pushes a 60-second summary at 07:00 including yesterday's peak-hour walkaway rate.
Three named AI capabilities
AI Voice Ordering
Take orders in Vietnamese or English by voice. 200+ F&B phrases recognised (size, sugar, ice, toppings), <500 ms latency, works offline once the language pack is downloaded.
AI Daily Brief
One-minute Zalo message every day at 07:00 with revenue vs forecast, top-3 issues, and today's prep plan. Replaces morning dashboard hunting.
AI Inventory Forecast
Per-SKU per-outlet per-daypart demand forecast at 14–22% MAPE, cutting food waste 15–25% within 90 days.
Honest competitor comparison
LOOP vs KiotViet F&B
Retail-first, F&B module bolted on. Great if you also sell SKUs.
Choose them if…
- You run retail SKUs on the same system
- You need the widest VN reseller network
LOOP vs iPOS.vn
F&B-only, bundled hardware, biggest VN field-service team. No AI.
Choose them if…
- You want on-site technicians in every city
- You don't need AI forecasting or voice
LOOP vs MISA CukCuk
Deep MISA AMIS accounting integration. Basic ML at best.
Choose them if…
- Accounting-tight coupling to MISA AMIS is your #1 priority
LOOP vs Sapo FnB
Marketing-led ecosystem play. Weaker on kitchen ops.
Choose them if…
- You're already deep in Sapo retail + marketing
Hardware & integrations
Any Android tablet 8"+, iPad, ESC/POS thermal printer, kitchen printer, USB scanner, standard cash drawer. Payments via VietQR, MoMo, ZaloPay. Aggregators: GrabFood, ShopeeFood, Be, foodpanda, Gojek. E-invoice: HĐĐT (Decree 123).
Frequently asked
Can LOOP replace my current F&B POS?
Yes. Menu, customers, and historical sales import from KiotViet, iPOS.vn, Sapo, MISA CukCuk and POS365 during onboarding. Most single-outlet migrations take under 24 hours.
Does LOOP work offline?
Yes. Orders, payments and kitchen routing all work offline; sync resumes automatically without duplicates or lost tickets.
How accurate is AI Inventory Forecast?
14–22% MAPE per SKU per outlet per daypart, measured across ~180 outlets. That translates to 15–25% waste reduction within 90 days.
Is there a free plan?
Yes — LOOP Free covers one outlet with full POS, KDS, inventory, HĐĐT, and 50 AI prompts per month. No credit card.
What about e-invoice compliance (HĐĐT)?
Native. LOOP emits HĐĐT invoices via M-Invoice, Viettel, VNPT and BKAV connectors and complies with Decree 123.
Deep dives
F&B Marketing on LOOP — Zalo Loyalty, Repeat-Visit AI
Turn one-time diners into regulars: Zalo Mini App membership, AI-picked segments, and campaign send times chosen by LOOP from your outlet's own foot-traffic curve.
F&B Staff Scheduling on LOOP — AI Rosters & Tip Ledger
AI-generated staff rosters keyed to your forecast covers, one-tap tip pooling with signed receipts, and a shift-swap board that stays inside Zalo — no more group-chat chaos.
F&B Recipe-Level Inventory & AI Prep — LOOP
Every ml of milk, syrup and fish sauce deducted per sale, tomorrow's prep list written by AI at 14–22% MAPE, and daily variance flagged to the operator's Zalo within hours — not month-end.
F&B Reporting & AI Daily Brief — LOOP
Skip dashboard hunting: a 60-second AI Daily Brief on Zalo at 07:00 with revenue vs forecast, top-3 issues, and today's prep plan. Deep dashboards behind it when you actually want to click.
Related
Book a 20-minute walkthrough
We'll map your current stack to LOOP, run the AI forecast against your actual venue, and answer pricing and migration questions on the call.
See pricing →Last updated: July 11, 2026