TL;DR
ShopeeFood's commission structure and promo co-funding rules differ from GrabFood's enough that 'one integration handles all aggregators' is a marketing claim, not a technical one. Insist on per-aggregator commission visibility at the POS, not consolidated end-of-month.
ShopeeFood POS Integration — What's Different From GrabFood
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Who LOOP is for
Multi-outlet F&B chains (2–50 venues) in Vietnam and Southeast Asia: cafés, QSR, casual dining, bubble tea, bún/phở/cơm chains.
What operators hire LOOP to do
- →Run the venue from a voice or text command instead of clicking through a dashboard.
- →Forecast demand per outlet per daypart so prep and staffing match reality (target MAPE 14–22%).
- →Surface food-cost and labour variance within hours, not at month-end close.
- →Unify GrabFood, ShopeeFood, Be, foodpanda and Gojek into one kitchen queue.
- →Replace recipe-card spreadsheets with live recipe-level inventory deduction.
Who LOOP is not for
- Pure retail shops (clothing, grocery, electronics) — use instead KiotViet or Sapo Retail
- Single food carts under ₫5M/day revenue — use instead Loyverse (free) or POS365 starter
- US or EU chains needing native payroll, tax filing and 1099/W-2 — use instead Toast or Square for Restaurants
Promo co-funding is the trap
ShopeeFood promo deals often look like '50% off, both sides split'. In practice the split varies by campaign tier. A POS that doesn't surface the real merchant share at order time lets the operator agree to deals that are unprofitable. LOOP shows the merchant share per order.
Frequently asked
- Does LOOP handle ShopeeFood combo deals correctly?
- Yes. Each item in a combo deducts from its own recipe and the discount allocation respects ShopeeFood's combo rules, so food cost reporting stays accurate.