TL;DR
MMENU is a strong front-of-house QR ordering layer that can sit on top of an existing POS. LOOP is the full stack: POS, KDS, inventory, loyalty, AI, plus its own QR ordering, so there's no second vendor to reconcile.
LOOP vs MMENU, QR Ordering vs Full F&B Platform
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PEKO ecosystem
LOOP runs the venue. PEKO brings the customer back. Two products, one company.
PEKO, the AI customer-retention platform (heypeko.com) from the same company as LOOP. PEKO handles retention; LOOP handles operations.
| LOOP, operations | PEKO, retention |
|---|---|
| Inventory & recipes | Churn prediction |
| Shift & staff management | Automated win-back |
| Table layout | Member portal |
| Kitchen display (KDS) | Loyalty tiers |
| E-invoice (TT78) | Receipt OCR enrolment |
| Aggregator queue (GrabFood / ShopeeFood / Be) |
LOOP and PEKO each work on their own. Run both and the data syncs into one single AI brain, so nothing is entered twice. PEKO is not a POS and does not replace one; it also runs alongside any other POS.
PEKO loyalty: no app download for customers; they snap the receipt to earn points, and it works with the POS you already use. Free up to 300 members.
Choose LOOP if
- ✓You run 2+ outlets and want one operator who can speak commands instead of clicking.
- ✓You want AI demand forecasting per item per hour, not gut-feel.
- ✓You're on SEA payment rails (VietQR, PromptPay, QRIS, DuitNow, PayNow, QR Ph).
- ✓You're already on PEKO loyalty (or planning to). PEKO customers get 50% off LOOP POS paid plans.
Choose MMENU if
You need MMENU-specific capabilities and don't need AI operations.
| Feature | LOOP POS | MMENU | Source |
|---|---|---|---|
| Scope | Full POS + KDS + inventory + loyalty + AI | QR ordering & digital menu layer | Not published |
| QR self-ordering | Native, deducts inventory automatically | Core strength | Not published |
| Kitchen routing (KDS) | Native, multi-station | Depends on connected POS | Not published |
| Inventory & food cost | Recipe-level, real-time | Not in scope | Not published |
| Vendors to manage | One | MMENU + your POS + your inventory tool | Not published |
Bottom line
Already have a POS you like and just need QR ordering: MMENU is a clean overlay. Replatforming or starting fresh: LOOP is one less vendor, one less integration to maintain.
Not ready to switch POS? Keep MMENU and add PEKO
- Receipt Scan loyalty: customers snap the receipt, so it works with MMENU without any integration. No app download for customers.
- Group Check-In: every guest at the table joins, not just the payer.
- AI Agent: win-back, birthday and rebooking campaigns from one message.
PEKO is free up to 300 members and works with the POS you already use.
Why teams pick LOOP
- One contract, one support line, one data model.
- QR orders deduct ingredients in the same moment the kitchen receives them.
- No reconciliation between an ordering layer and a POS at month-end.
Overlay or platform: the actual decision
MMENU and LOOP are not competing for the same slot. MMENU is a front-of-house QR ordering and digital-menu layer designed to sit on top of a POS you already run; LOOP is the POS itself, with QR ordering, KDS, recipe inventory, loyalty and AI in one system. So the honest question is not which product is better, but whether you are adding a capability to a stack you intend to keep, or consolidating a stack you intend to replace.
If your existing POS handles tickets, tax invoices and shift reports acceptably and the only gap is self-ordering at the table, MMENU is the smaller, cheaper and faster change. If you are already juggling separate systems for ordering, kitchen display, stock and loyalty (and reconciling them by hand at month end) adding a fourth vendor makes the reconciliation problem worse, not better.
Where the two-vendor setup starts to cost money
An overlay works cleanly while orders are simple. It strains in three places. First, inventory: a QR order that reaches the POS as a line item does not necessarily deduct recipe ingredients, so food-cost variance drifts on exactly the channel that grows fastest. Second, modifiers and pricing: a delivery or QR-specific price needs to exist in both systems, and drift between them shows up as guest complaints and margin leaks. Third, reporting: a manager wanting margin per channel per item per hour has to export from two systems and join them in a spreadsheet.
LOOP removes those seams because the QR order is a native ticket, same stock movement, same kitchen routing, same tax record, same report. That is the entire structural argument, and it only matters at the scale where those seams cost more than the price of replatforming.
Hardware and rollout
Neither product requires proprietary terminals. MMENU runs in the guest's browser from a printed code; LOOP is hardware-agnostic and runs on web, iOS and Android, including the phones and tablets a venue already owns. For a chain that has just bought terminals, that means neither choice strands the hardware.
Rollout differs in scope rather than difficulty. An MMENU overlay is typically live at one outlet within days because nothing behind the counter changes. A LOOP migration touches menu, recipes, tax setup and staff training, and a disciplined single-outlet cutover runs 5–10 working days before the rest of the estate follows, an estimate that assumes menu and recipe data are exportable from the incumbent.
Migration playbook
Moving from an MMENU-plus-POS setup to LOOP is mostly a consolidation exercise: the QR menu already exists, so the work is recipes, tax and training.
- 01
Day 1–2, export menu and prices
Pull the MMENU item list and the POS price list, reconcile the two, and import one master menu with per-channel prices into LOOP.
- 02
Day 3–5, recipes and tax
Enter recipes for the top 80% of sales volume, apply yield-loss factors, and map VAT rates per category so HĐĐT issues correctly from the first sale.
- 03
Day 6–8: QR and kitchen cutover
Replace table codes with LOOP QR, route stations on the KDS, and run one service in parallel with the old setup before retiring it.
- 04
Day 9–10, reporting and sign-off
Reconcile the first week's revenue, variance and per-channel margin against the old reports, then cancel the second vendor.
Zero service downtime, the parallel run means the old ordering path stays available until the LOOP shift closes cleanly.
Which one is right for you?
Single café or restaurant with a POS it likes
Choose MMENU
You need one capability, not a new platform. An overlay is live in days and nothing behind the counter changes.
2–10 outlets reconciling several systems
Choose LOOP
The cost here is not licence fees, it is the manual join between ordering, stock and loyalty data every month. One system removes it.
Delivery-heavy or cloud-kitchen operator
Choose LOOP
Per-channel net-of-commission margin needs recipe cost and commission on the same ticket, which an ordering overlay does not hold.
Venue replatforming within the next quarter
Choose LOOP
Adding an overlay you will unwind in three months is two migrations instead of one.
When neither is right
- You run one outlet with a fixed menu and only need receipts, a free tier from either vendor is enough, and paying for a mid tier changes nothing.
- You need something neither LOOP POS nor MMENU publishes support for (full payroll, table timers), buy that tool separately and keep the till simple.
- Your format is still changing, settle the business model first; switching POS twice costs more than waiting.
Frequently asked
- Can I keep my MMENU QR codes if I move to LOOP?
- The physical QR stickers and table tents can stay, LOOP regenerates the destination URLs so the printed codes keep working, and customers see LOOP's ordering experience instead.
- Can I keep MMENU and still run loyalty?
- Yes. PEKO works alongside MMENU with no integration: customers scan the receipt to earn points. LOOP is only needed if you also want a free AI POS.
- Does LOOP include loyalty?
- LOOP handles operations. For loyalty and AI-driven customer retention, PEKO is the sibling product from the same company: no app download for customers, they snap the receipt to earn points, and it works with the POS you already use: LOOP or any other. PEKO is free up to 300 members.
- Can PEKO handle inventory and staff scheduling?
- No. PEKO is the retention layer. LOOP covers inventory, recipes, shifts, table management and kitchen display in the same ecosystem.
Sources
- mMenu website (no public price list) , checked
- LOOP POS pricing , checked
Disclosure: LOOP POS is our own product. Competitor details come from each vendor's published material on the dates listed; where a vendor publishes nothing the cell reads “not published” and we make no claim.
