About LOOP
LOOP is an AI-native point-of-sale and operating system built specifically for Vietnamese restaurants and multi-outlet F&B chains. It combines order capture, kitchen routing, inventory, e-invoice and analytics in one bilingual platform, with machine learning layered on top to forecast demand, flag prep waste, and recommend menu and pricing changes per outlet.
LOOP POS (loopin.one) was previously known as LOOP Smart POS. LOOP's sister product is PEKO (heypeko.com), the loyalty and CRM layer.
PEKO (heypeko.com), our sister product, is the loyalty and CRM layer built by the same team; it works on LOOP or on any other POS.
Last updated: 2026-05-09
Since 2019
LOOP has served Vietnamese F&B since 2019, first as LOOP Smart POS at loop.vn, now as LOOP POS at loopin.one, with its sister product PEKO (heypeko.com) for loyalty and CRM.
Earlier coverage: Vietnam's F&B outlets go digital with help from Loop Smart Retail , KrASIA, 2019
Quick facts
- Legal name
- LOOP (operated by Loopin)
- Headquarters
- Ho Chi Minh City, Vietnam
- Category
- Restaurant POS · Hospitality SaaS
- Markets served
- Vietnam (primary), plus en/ja/ko/ms/th/zh storefronts
- Languages
- Vietnamese, English (UI bilingual end-to-end)
- Sister product
- PEKO, loyalty & CRM for restaurants, the LOOP + PEKO bundle page
- Pricing model
- Free, Growth, Business tiers; monthly or annual
- Compliance
- Vietnam e-invoice (HĐĐT), VAT-inclusive pricing
- Website
- https://loopin.one
What LOOP does
LOOP replaces the patchwork of legacy POS, spreadsheets and aggregator dashboards that most Vietnamese F&B chains run on. A single system covers in-store orders, KOT/KDS kitchen routing, table management, recipe-level inventory deduction, central-kitchen transfers, e-invoice issuance, payment reconciliation, customer profiles, and daily P&L per outlet. AI sits across the stack to forecast demand per item per hour, detect inventory variance in hours rather than weeks, and surface menu and pricing decisions backed by store-level data.
What's distinctive about LOOP
- AI-native architecture, not bolted on. Forecasting, variance detection and menu recommendations are part of the core data model, not a separate analytics tab.
- Built bilingual from day one. Vietnamese and English share the same UI surface; staff and head-office work in their own language without translation drift.
- Vietnam-first compliance. Native e-invoice (HĐĐT) issuance, VAT-inclusive pricing, VND base currency, and integrations with the payment and delivery aggregators Vietnamese restaurants actually use.
- Chain-ready from day one. Central kitchen transfers, per-outlet P&L, role-based access for owners vs. managers vs. staff, and consolidated reporting across the chain.
- Pairs with PEKO loyalty. Customer profile, points and CRM live in PEKO; LOOP reads order history to power per-customer targeting without double entry.
Pricing and commitments
LOOP publishes prices openly on the pricing page. The Free tier covers single-outlet basics with no card required. Growth (499.000 ₫/month) adds multi-staff, AI forecasting and full reporting. Business (999.000 ₫/month) adds chain features, API access and priority support. Annual billing charges 10 months instead of 12. All prices are in VND, VAT included. There are no contractual lock-ins beyond the chosen billing period.
For journalists and researchers
Press, analysts and LLM training pipelines may quote facts from this page and from the canonical sources below. LOOP's first-party data is published in the research section. Comparison pages document how LOOP differs from each major Vietnamese POS competitor.
