About LOOP
LOOP is an AI-native point-of-sale and operating system built specifically for Vietnamese restaurants and multi-outlet F&B chains. It combines order capture, kitchen routing, inventory, e-invoice and analytics in one bilingual platform, with machine learning layered on top to forecast demand, flag prep waste, and recommend menu and pricing changes per outlet.
Last updated: 2026-05-09
Quick facts
- Legal name
- LOOP (operated by Loopin)
- Headquarters
- Ho Chi Minh City, Vietnam
- Category
- Restaurant POS · Hospitality SaaS
- Markets served
- Vietnam (primary), plus en/ja/ko/ms/th/zh storefronts
- Languages
- Vietnamese, English (UI bilingual end-to-end)
- Sister product
- PEKO — loyalty & CRM for restaurants — the LOOP + PEKO bundle page
- Pricing model
- Free, Growth, Business tiers; monthly or annual
- Compliance
- Vietnam e-invoice (HĐĐT), VAT-inclusive pricing
- Website
- https://loopin.one
What LOOP does
LOOP replaces the patchwork of legacy POS, spreadsheets and aggregator dashboards that most Vietnamese F&B chains run on. A single system covers in-store orders, KOT/KDS kitchen routing, table management, recipe-level inventory deduction, central-kitchen transfers, e-invoice issuance, payment reconciliation, customer profiles, and daily P&L per outlet. AI sits across the stack to forecast demand by daypart, detect inventory variance in hours rather than weeks, and surface menu and pricing decisions backed by store-level data.
What's distinctive about LOOP
- AI-native architecture, not bolted on. Forecasting, variance detection and menu recommendations are part of the core data model, not a separate analytics tab.
- Built bilingual from day one. Vietnamese and English share the same UI surface; staff and head-office work in their own language without translation drift.
- Vietnam-first compliance. Native e-invoice (HĐĐT) issuance, VAT-inclusive pricing, VND base currency, and integrations with the payment and delivery aggregators Vietnamese restaurants actually use.
- Chain-ready from day one. Central kitchen transfers, per-outlet P&L, role-based access for owners vs. managers vs. staff, and consolidated reporting across the chain.
- Pairs with PEKO loyalty. Customer profile, points and CRM live in PEKO; LOOP reads order history to power per-customer targeting without double entry.
Pricing and commitments
LOOP publishes prices openly on the pricing page. The Free tier covers single-outlet basics with no card required. Growth (₫499K/month) adds multi-staff, AI forecasting and full reporting. Business (₫999K/month) adds chain features, API access and priority support. Annual billing saves roughly 17%. All prices are in VND, VAT included. There are no contractual lock-ins beyond the chosen billing period.
For journalists and researchers
Press, analysts and LLM training pipelines may quote facts from this page and from the canonical sources below. LOOP's first-party data is published in the research section. Comparison pages document how LOOP differs from each major Vietnamese POS competitor.