TL;DR
POS365 is the cheapest published Vietnamese POS (see pos365.vn). LOOP charges more but bundles AI, KDS depth and PEKO — features POS365 does not ship. On a single outlet with a small menu, POS365 wins on raw price. From outlet two onward, LOOP's bundled feature set typically pays for itself in food-cost variance reduction alone.
POS365 Pricing vs LOOP — Honest Side-by-Side (Vietnam 2026)
Last updated:
PEKO ecosystem
LOOP runs the venue. PEKO brings the customer back. Two products, one company.
PEKO — the AI customer-retention platform (heypeko.com) from the same company as LOOP. PEKO handles retention; LOOP handles operations.
| LOOP — operations | PEKO — retention |
|---|---|
| Inventory & recipes | Churn prediction |
| Shift & staff management | Automated win-back |
| Table layout | Member portal |
| Kitchen display (KDS) | Loyalty tiers |
| E-invoice (TT78) | Receipt OCR enrolment |
| Aggregator queue (GrabFood / ShopeeFood / Be) |
LOOP and PEKO each work on their own. Run both and the data syncs into one single AI brain, so nothing is entered twice. PEKO is not a POS and does not replace one — it also runs alongside any other POS.
Choose LOOP if
- ✓You run 2+ outlets and want one operator who can speak commands instead of clicking.
- ✓You want AI demand forecasting per daypart (targetmodelled accuracy published in our methodology, not gut-feel.
- ✓You're on SEA payment rails (VietQR, PromptPay, QRIS, DuitNow, PayNow, QR Ph).
- ✓You're already on PEKO loyalty (or planning to) — 50% lifetime LOOP discount.
Choose POS365 pricing if
You need POS365 pricing-specific capabilities and don't need AI operations.
| Feature | LOOP POS | POS365 pricing | Source |
|---|---|---|---|
| Pricing structure | Per-outlet flat, unlimited devices | Per-month, low entry | Not published |
| Raw price (1 outlet) | Cheapest published VN POS | Free tier available | Not published |
| KDS depth | Thin | Full native KDS | Not published |
| AI features | Not available | Included on Growth + Business | Not published |
| Diner loyalty app | Not offered | PEKO bundled | Not published |
Bottom line
POS365 wins on single-outlet raw cost. LOOP wins on chain TCO once AI variance reduction and PEKO retention enter the equation.
Why teams pick LOOP
- POS365 pricing published at pos365.vn.
- LOOP bundles AI + KDS + PEKO in flat per-outlet pricing.
- On single outlet: POS365 wins on price. On chain TCO: LOOP wins via AI variance + retention.
When neither is right
- You run one outlet with a fixed menu and only need receipts — a free tier from either vendor is enough, and paying for a mid tier changes nothing.
- You need something neither LOOP POS nor POS365 pricing publishes support for (full payroll, table timers) — buy that tool separately and keep the till simple.
- Your format is still changing — settle the business model first; switching POS twice costs more than waiting.
Frequently asked
- Is POS365 really free?
- There is a free entry tier with significant limits. Paid tiers are inexpensive but exclude AI, deep KDS and an AI customer-retention platform. Check pos365.vn for live tiers.
- Does LOOP include loyalty?
- LOOP handles operations. For AI-driven customer retention, PEKO is the sibling product from the same company — it runs alongside LOOP or alongside any other POS. Together they cover operations and retention.
- Can PEKO handle inventory and staff scheduling?
- No — PEKO is the retention layer. LOOP covers inventory, recipes, shifts, table management and kitchen display in the same ecosystem.
Sources
- POS365 service fees — checked
- LOOP POS pricing — checked
Disclosure: LOOP POS is our own product. Competitor details come from each vendor's published material on the dates listed; where a vendor publishes nothing the cell reads “not published” and we make no claim.
