Can I keep POS365 and still run loyalty?

Yes. PEKO works alongside POS365 with no integration: customers scan the receipt to earn points. LOOP is only needed if you also want a free AI POS.

Does LOOP include loyalty?

LOOP handles operations. For loyalty and AI-driven customer retention, PEKO is the sibling product from the same company: no app download for customers, they snap the receipt to earn points, and it works with the POS you already use: LOOP or any other. PEKO is free up to 300 members.

Can PEKO handle inventory and staff scheduling?

No. PEKO is the retention layer. LOOP covers inventory, recipes, shifts, table management and kitchen display in the same ecosystem.

TL;DR

POS365 is the cheapest published Vietnamese POS (see pos365.vn). LOOP charges more but bundles AI, KDS depth and PEKO, features POS365 does not ship. On a single outlet with a small menu, POS365 wins on raw price. From outlet two onward, LOOP's bundled feature set typically pays for itself in food-cost variance reduction alone.

POS365 Pricing vs LOOP: Honest Side-by-Side (Vietnam 2026)

Last updated: May 9, 2026

PEKO ecosystem

LOOP runs the venue. PEKO brings the customer back. Two products, one company.

PEKO, the AI customer-retention platform (heypeko.com) from the same company as LOOP. PEKO handles retention; LOOP handles operations.

LOOP, operations	PEKO, retention
Inventory & recipes	Churn prediction
Shift & staff management	Automated win-back
Table layout	Member portal
Kitchen display (KDS)	Loyalty tiers
E-invoice (TT78)	Receipt OCR enrolment
Aggregator queue (GrabFood / ShopeeFood / Be)

LOOP and PEKO each work on their own. Run both and the data syncs into one single AI brain, so nothing is entered twice. PEKO is not a POS and does not replace one; it also runs alongside any other POS.

PEKO loyalty: no app download for customers; they snap the receipt to earn points, and it works with the POS you already use. Free up to 300 members.

Choose LOOP if

✓You run 2+ outlets and want one operator who can speak commands instead of clicking.
✓You want AI demand forecasting per item per hour, not gut-feel.
✓You're on SEA payment rails (VietQR, PromptPay, QRIS, DuitNow, PayNow, QR Ph).
✓You're already on PEKO loyalty (or planning to). PEKO customers get 50% off LOOP POS paid plans.

Choose POS365 pricing if

You need POS365 pricing-specific capabilities and don't need AI operations.

Feature	LOOP POS	POS365 pricing	Source
Pricing structure	Per-outlet flat, unlimited devices	Per-month, low entry	Not published
Raw price (1 outlet)	Cheapest published VN POS	Free tier available	Not published
KDS depth	Thin	Full native KDS	Not published
AI features	Not available	Included on Growth + Business	Not published
Diner loyalty app	Not offered	PEKO bundled	Not published

Bottom line

POS365 wins on single-outlet raw cost. LOOP wins on chain TCO once AI variance reduction and PEKO retention enter the equation.

Not ready to switch POS? Keep POS365 and add PEKO

Receipt Scan loyalty: customers snap the receipt, so it works with POS365 without any integration. No app download for customers.
Group Check-In: every guest at the table joins, not just the payer.
AI Agent: win-back, birthday and rebooking campaigns from one message.

PEKO is free up to 300 members and works with the POS you already use.

See PEKO for POS365 on heypeko.com →

Free POS with loyalty in Vietnam

How POS prices and loyalty compare across vendors: 2026 POS Price Index

Why teams pick LOOP

POS365 pricing published at pos365.vn.
LOOP bundles AI + KDS + PEKO in flat per-outlet pricing.
On single outlet: POS365 wins on price. On chain TCO: LOOP wins via AI variance + retention.

When neither is right

You run one outlet with a fixed menu and only need receipts, a free tier from either vendor is enough, and paying for a mid tier changes nothing.
You need something neither LOOP POS nor POS365 pricing publishes support for (full payroll, table timers), buy that tool separately and keep the till simple.
Your format is still changing, settle the business model first; switching POS twice costs more than waiting.

Frequently asked

Is POS365 really free?: There is a free entry tier with significant limits. Paid tiers are inexpensive but exclude AI, deep KDS and an AI customer-retention platform. Check pos365.vn for live tiers.
Can I keep POS365 and still run loyalty?: Yes. PEKO works alongside POS365 with no integration: customers scan the receipt to earn points. LOOP is only needed if you also want a free AI POS.
Does LOOP include loyalty?: LOOP handles operations. For loyalty and AI-driven customer retention, PEKO is the sibling product from the same company: no app download for customers, they snap the receipt to earn points, and it works with the POS you already use: LOOP or any other. PEKO is free up to 300 members.
Can PEKO handle inventory and staff scheduling?: No. PEKO is the retention layer. LOOP covers inventory, recipes, shifts, table management and kitchen display in the same ecosystem.

Sources

POS365 service fees , checked 2026-09-16
LOOP POS pricing , checked 2026-09-16

Disclosure: LOOP POS is our own product. Competitor details come from each vendor's published material on the dates listed; where a vendor publishes nothing the cell reads “not published” and we make no claim.