TL;DR
Sapo FnB is the right call if you also run e-commerce or retail on Sapo, the omnichannel sync is the real advantage. LOOP is the right call if F&B is your only business and you want kitchen-grade operational depth.
LOOP vs Sapo FnB, Omnichannel POS Comparison
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PEKO ecosystem
LOOP runs the venue. PEKO brings the customer back. Two products, one company.
PEKO, the AI customer-retention platform (heypeko.com) from the same company as LOOP. PEKO handles retention; LOOP handles operations.
| LOOP, operations | PEKO, retention |
|---|---|
| Inventory & recipes | Churn prediction |
| Shift & staff management | Automated win-back |
| Table layout | Member portal |
| Kitchen display (KDS) | Loyalty tiers |
| E-invoice (TT78) | Receipt OCR enrolment |
| Aggregator queue (GrabFood / ShopeeFood / Be) |
LOOP and PEKO each work on their own. Run both and the data syncs into one single AI brain, so nothing is entered twice. PEKO is not a POS and does not replace one; it also runs alongside any other POS.
PEKO loyalty: no app download for customers; they snap the receipt to earn points, and it works with the POS you already use. Free up to 300 members.
Choose LOOP if
- ✓You run 2+ outlets and want one operator who can speak commands instead of clicking.
- ✓You want AI demand forecasting per item per hour, not gut-feel.
- ✓You're on SEA payment rails (VietQR, PromptPay, QRIS, DuitNow, PayNow, QR Ph).
- ✓You're already on PEKO loyalty (or planning to). PEKO customers get 50% off LOOP POS paid plans.
Choose Sapo FnB if
- →You already run Sapo for a webstore, retail SKUs or Sapo GO delivery and want one vendor across channels.
- →The bulk of revenue is retail products (bottled drinks, packaged goods) with F&B as a secondary line.
- →Facebook/Instagram social-commerce and Haravan-style storefront are core to your growth plan.
- →Recipe-level inventory and central-kitchen cost control are not (yet) day-one requirements.
| Feature | LOOP POS | Sapo FnB | Source |
|---|---|---|---|
| Core focus | Multi-outlet F&B operations | Omnichannel retail + F&B module | Not published |
| Recipe / BOM inventory | Native, multi-level recipes | Single-level recipe | Not published |
| AI forecasting & anomaly alerts | Native | Reports only | Not published |
| Central kitchen module | Built-in transfers + costing | Manual workaround | Not published |
| E-commerce sync (Shopee/Lazada) | Via partner integration | Native (Sapo's strength) | Not published |
Bottom line
Mixed retail + F&B on one brand: Sapo FnB. Pure F&B chain that lives or dies by food cost and prep accuracy: LOOP.
Not ready to switch POS? Keep Sapo and add PEKO
- Receipt Scan loyalty: customers snap the receipt, so it works with Sapo without any integration. No app download for customers.
- Group Check-In: every guest at the table joins, not just the payer.
- AI Agent: win-back, birthday and rebooking campaigns from one message.
PEKO is free up to 300 members and works with the POS you already use.
See PEKO for Sapo on heypeko.com →
Free POS with loyalty in Vietnam
How POS prices and loyalty compare across vendors: 2026 POS Price Index
Why teams pick LOOP
- Recipe trees handle prep items, sub-recipes and yield loss, not just direct ingredients.
- Daily variance report ties POS sales to inventory movement automatically.
- Central kitchen costing flows back into outlet P&L without manual reconciliation.
When neither is right
- You run one outlet with a fixed menu and only need receipts, a free tier from either vendor is enough, and paying for a mid tier changes nothing.
- You need something neither LOOP POS nor Sapo FnB publishes support for (full payroll, table timers), buy that tool separately and keep the till simple.
- Your format is still changing, settle the business model first; switching POS twice costs more than waiting.
Frequently asked
- I already use Sapo for my online store, should I switch?
- Probably not for the online side. Keep Sapo for e-commerce and run LOOP for F&B if kitchen ops, recipe accuracy or AI forecasting are bottlenecks. LOOP can sync inventory with Sapo via partner integration.
- Can I keep Sapo and still run loyalty?
- Yes. PEKO works alongside Sapo with no integration: customers scan the receipt to earn points. LOOP is only needed if you also want a free AI POS.
- Does LOOP include loyalty?
- LOOP handles operations. For loyalty and AI-driven customer retention, PEKO is the sibling product from the same company: no app download for customers, they snap the receipt to earn points, and it works with the POS you already use: LOOP or any other. PEKO is free up to 300 members.
- Can PEKO handle inventory and staff scheduling?
- No. PEKO is the retention layer. LOOP covers inventory, recipes, shifts, table management and kitchen display in the same ecosystem.
Sources
- Sapo pricing , checked
- LOOP POS pricing , checked
Disclosure: LOOP POS is our own product. Competitor details come from each vendor's published material on the dates listed; where a vendor publishes nothing the cell reads “not published” and we make no claim.
