TL;DR
Eats365 has a mature module library and is widely deployed across APAC F&B. LOOP POS wins on AI-native operations and out-of-the-box central-kitchen plus aggregator unification.
LOOP vs Eats365 — Singapore F&B POS Comparison 2026
Last updated:
PEKO ecosystem
LOOP runs the venue. PEKO brings the customer back. Two products, one company.
PEKO — the AI customer-retention platform (heypeko.com) from the same company as LOOP. PEKO handles retention; LOOP handles operations.
| LOOP — operations | PEKO — retention |
|---|---|
| Inventory & recipes | Churn prediction |
| Shift & staff management | Automated win-back |
| Table layout | Member portal |
| Kitchen display (KDS) | Loyalty tiers |
| E-invoice (TT78) | Receipt OCR enrolment |
| Aggregator queue (GrabFood / ShopeeFood / Be) |
LOOP and PEKO each work on their own. Run both and the data syncs into one single AI brain, so nothing is entered twice. PEKO is not a POS and does not replace one — it also runs alongside any other POS.
Choose LOOP if
- ✓You run 2+ outlets and want one operator who can speak commands instead of clicking.
- ✓You want AI demand forecasting per daypart (targetmodelled accuracy published in our methodology, not gut-feel.
- ✓You're on SEA payment rails (VietQR, PromptPay, QRIS, DuitNow, PayNow, QR Ph).
- ✓You're already on PEKO loyalty (or planning to) — 50% lifetime LOOP discount.
Choose Eats365 if
You need Eats365-specific capabilities and don't need AI operations.
| Feature | LOOP POS | Eats365 | Source |
|---|---|---|---|
| Built specifically for multi-outlet F&B | Yes — multi-outlet F&B core from day one | Eats365 serves F&B alongside retail and other verticals | Not published |
| Native AI voice & text commands | Ask LOOP in English, Bahasa, Mandarin or Vietnamese: pull reports, change prices, draft promos in seconds | Eats365 surfaces dashboards; the operator still interprets and acts manually | Not published |
| AI demand forecasting (per-outlet × per-daypart) | Native; feeds the morning prep list | Not available natively | Not published |
| Recipe-level inventory deduction | Built-in, multi-level sub-recipes, central-kitchen costing | Eats365 offers an add-on with manual setup | Not published |
| Unified delivery aggregator queue | GrabFood, foodpanda and Deliveroo in a single KDS lane | Partial integrations, often via third-party middleware | Not published |
| Offline POS + KDS | Full POS + KDS keep working offline; payments queue and sync | Order entry only when offline | Not published |
| Flat per-outlet pricing, unlimited devices | Yes — one flat fee per outlet, every device included | Per-device or per-user tiers add up quickly at outlet #2 | Not published |
Bottom line
Eats365 is a fair pick if your team values modular menu and KDS depth. LOOP POS suits chains that want AI forecasting and unified aggregator operations without configuring modules — Singapore: free for one outlet, then S$49 per outlet per month on Growth (S$99 on Business), excluding GST.
Why teams pick LOOP
- AI voice command in English and Mandarin — change prices across outlets in seconds.
- Recipe-level deduction with sub-recipes feeding central-kitchen cost.
- Aggregator queue: GrabFood + foodpanda + Deliveroo in a single KDS lane.
When neither is right
- You run one outlet with a fixed menu and only need receipts — a free tier from either vendor is enough, and paying for a mid tier changes nothing.
- You need something neither LOOP POS nor Eats365 publishes support for (full payroll, table timers) — buy that tool separately and keep the till simple.
- Your format is still changing — settle the business model first; switching POS twice costs more than waiting.
Frequently asked
- How long does migration from our current POS take?
- Typical migrations complete in 2–3 weeks per outlet. Week 1: menu and inventory import. Week 2: hardware and aggregator wiring. Week 3: staff training and parallel-run. The LOOP onboarding team owns each step.
- What payment methods does LOOP support in Singapore?
- LOOP supports the dominant local rails out of the box — see the Singapore market page for the full list — plus Visa/Mastercard, AmEx, JCB and UnionPay where the acquirer supports them.
- Does LOOP include loyalty?
- LOOP handles operations. For AI-driven customer retention, PEKO is the sibling product from the same company — it runs alongside LOOP or alongside any other POS. Together they cover operations and retention.
- Can PEKO handle inventory and staff scheduling?
- No — PEKO is the retention layer. LOOP covers inventory, recipes, shifts, table management and kitchen display in the same ecosystem.
Sources
- Eats365 pricing — checked
- LOOP POS pricing — checked
Disclosure: LOOP POS is our own product. Competitor details come from each vendor's published material on the dates listed; where a vendor publishes nothing the cell reads “not published” and we make no claim.
