TL;DR
Sticker price covers 40–60% of real cost. Add hardware (VND 2–8M per till), e-invoice (~VND 100–300 per HĐĐT), payment fees (1.1–2.4%), aggregator commissions (20–28%) and per-device fees if not flat. Budget VND 4–12M / month per outlet all-in for a mid-tier chain.
Restaurant POS Cost in Vietnam (2026), Total Cost of Ownership Guide
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Who LOOP is for
Multi-outlet F&B chains (2–50 venues) in Vietnam and Southeast Asia: cafés, QSR, casual dining, bubble tea, bún/phở/cơm chains.
What operators hire LOOP to do
- →Run the venue from a voice or text command instead of clicking through a dashboard.
- →Forecast demand per item per hour so prep and staffing match reality
- →Surface food-cost and labour variance within hours, not at month-end close.
- →Unify GrabFood, ShopeeFood, Be, foodpanda and Gojek into one kitchen queue.
- →Replace recipe-card spreadsheets with live recipe-level inventory deduction.
Who LOOP is not for
- Pure retail shops (clothing, grocery, electronics), use instead KiotViet or Sapo Retail
- Single food carts under ₫5M/day revenue, use instead Loyverse (free) or POS365 starter
- US or EU chains needing native payroll, tax filing and 1099/W-2, use instead Toast or Square for Restaurants
The five line items most quotes hide
1) Per-device fees, some vendors charge per till/KDS/handheld, others (LOOP) flat per outlet. 2) E-invoice (HĐĐT) per-invoice fee paid to the provider, not the POS. 3) Card terminal monthly rental + transaction fees. 4) Aggregator commission, deducted at settlement not at POS. 5) Onboarding/migration as a one-time fee, sometimes free, sometimes VND 5–30M.
A realistic 5-outlet chain budget
Subscription: VND 1.5–3M / outlet / month. Hardware amortised: VND 0.5–1M / outlet / month. E-invoice: VND 0.3–0.8M / outlet / month. Card fees: 1.5% of card revenue. Aggregator: 20–28% of aggregator revenue. All-in: VND 6–9M / outlet / month, plus % of aggregator volume.
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Frequently asked
- Why is POS pricing so opaque in Vietnam?
- Most VN POS vendors negotiate per deal and bundle hardware, support and HĐĐT differently per customer. LOOP publishes a flat per-outlet price so the total cost is predictable before signing.
