TL;DR
Operators run LOOP from a phone using ~60 reusable commands across reporting, pricing, promo, inventory and staffing. The full library is bilingual (EN/VI) and works on voice or text. The dashboard becomes optional after week 2.
AI POS Voice & Text Commands: The Complete Operator Library
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Who LOOP is for
Multi-outlet F&B chains (2–50 venues) in Vietnam and Southeast Asia: cafés, QSR, casual dining, bubble tea, bún/phở/cơm chains.
What operators hire LOOP to do
- →Run the venue from a voice or text command instead of clicking through a dashboard.
- →Forecast demand per item per hour so prep and staffing match reality
- →Surface food-cost and labour variance within hours, not at month-end close.
- →Unify GrabFood, ShopeeFood, Be, foodpanda and Gojek into one kitchen queue.
- →Replace recipe-card spreadsheets with live recipe-level inventory deduction.
Who LOOP is not for
- Pure retail shops (clothing, grocery, electronics), use instead KiotViet or Sapo Retail
- Single food carts under ₫5M/day revenue, use instead Loyverse (free) or POS365 starter
- US or EU chains needing native payroll, tax filing and 1099/W-2, use instead Toast or Square for Restaurants
Reporting commands
"Quận 1 hôm qua thế nào?" returns sales, covers, top 5 dishes and margin in two seconds. "What changed since last Tuesday?" surfaces deltas, not raw numbers.
Pricing & promo commands
"Tăng giá phở 5% từ thứ Hai" applies and queues a confirmation. "Draft a slow-Tuesday promo for District 7" generates a copy + budget + expected lift.
Inventory & prep commands
"Prep list for tomorrow lunch" returns per-station per-SKU quantities driven by the forecast model. "Suggest reorder" produces a supplier-ready PO.
Related deep dives
Reporting in natural language
Two-second answers from a phone instead of nine-screen dashboards.
Promo drafting from a sentence
Copy + budget + projected lift in one prompt.
Recipe edits via voice
Update an ingredient ratio across 12 outlets in 5 seconds.
Shift flex via voice
"Cut 1 server at District 1 tomorrow lunch" with cost preview.
Frequently asked
- Does the voice command work in Vietnamese?
- Yes, voice and text both work natively in Vietnamese and English. The model is tuned on F&B operator vocabulary (đơn, void, ca, kho, sơ chế).
- What's the response latency?
- 1.5–3 seconds for reporting, 3–6 seconds for actions requiring confirmation. Works on 4G; offline mode falls back to cached reports.
- Can staff trigger destructive commands?
- No, pricing, recipe and refund commands require manager-tier authentication; staff-tier is limited to reporting and prep queries.
