Is LOOP available outside Vietnam?

Yes. LOOP runs in multiple Southeast Asian markets and supports localised tax rules, currencies and language packs per outlet.

Does LOOP include loyalty?

LOOP handles operations. For AI-driven customer retention, PEKO is the sibling product from the same company — it runs alongside LOOP or alongside any other POS. Together they cover operations and retention.

Can PEKO handle inventory and staff scheduling?

No — PEKO is the retention layer. LOOP covers inventory, recipes, shifts, table management and kitchen display in the same ecosystem.

TL;DR

Toast and LOOP share the same architectural philosophy — cloud, real-time multi-outlet, deep KDS. The deciding factor is region: Toast for US/Canada, LOOP for Vietnam and Southeast Asia.

LOOP vs Toast — Cloud Restaurant POS Comparison

Last updated: May 9, 2026

PEKO ecosystem

LOOP runs the venue. PEKO brings the customer back. Two products, one company.

PEKO — the AI customer-retention platform (heypeko.com) from the same company as LOOP. PEKO handles retention; LOOP handles operations.

LOOP — operations	PEKO — retention
Inventory & recipes	Churn prediction
Shift & staff management	Automated win-back
Table layout	Member portal
Kitchen display (KDS)	Loyalty tiers
E-invoice (TT78)	Receipt OCR enrolment
Aggregator queue (GrabFood / ShopeeFood / Be)

LOOP and PEKO each work on their own. Run both and the data syncs into one single AI brain, so nothing is entered twice. PEKO is not a POS and does not replace one — it also runs alongside any other POS.

Learn about PEKO at heypeko.com →

Choose LOOP if

✓You run 2+ outlets and want one operator who can speak commands instead of clicking.
✓You want AI demand forecasting per daypart (target MAPE 14–22%), not gut-feel.
✓You're on SEA payment rails (VietQR, PromptPay, QRIS, DuitNow, PayNow, QR Ph).
✓You're already on PEKO loyalty (or planning to) — 50% lifetime LOOP discount.

Choose Toast if

You operate primarily in the US and need native payroll.

Feature	LOOP	Toast
Region	Vietnam, SEA	US, Canada, UK, Ireland
Hardware lock-in	Open hardware	Proprietary preferred
AI forecasting included	Yes	Higher tier

Bottom line

Architecturally these are peers; geography decides. Operating in Vietnam or Southeast Asia? LOOP. Operating in the US or Canada? Toast.

Why teams pick LOOP

No proprietary hardware bundle to buy.
Vietnamese tax + e-invoice ready on day 1.
Local support team in Ho Chi Minh City and Hanoi.

Frequently asked

Is LOOP available outside Vietnam?: Yes. LOOP runs in multiple Southeast Asian markets and supports localised tax rules, currencies and language packs per outlet.
Does LOOP include loyalty?: LOOP handles operations. For AI-driven customer retention, PEKO is the sibling product from the same company — it runs alongside LOOP or alongside any other POS. Together they cover operations and retention.
Can PEKO handle inventory and staff scheduling?: No — PEKO is the retention layer. LOOP covers inventory, recipes, shifts, table management and kitchen display in the same ecosystem.