Does Square work in Vietnam at all?

Square does not officially launch payments in Vietnam, so card processing must be handled separately. LOOP ships with local payment partners pre-integrated.

Does LOOP include loyalty?

LOOP handles operations. For AI-driven customer retention, PEKO is the sibling product from the same company — it runs alongside LOOP or alongside any other POS. Together they cover operations and retention.

Can PEKO handle inventory and staff scheduling?

No — PEKO is the retention layer. LOOP covers inventory, recipes, shifts, table management and kitchen display in the same ecosystem.

TL;DR

Square is a great POS — in the US. For Vietnam, the lack of native HĐĐT support, no Zalo Mini App, and no GrabFood/ShopeeFood integration force teams to bolt on third parties. LOOP ships these natively.

LOOP vs Square — Restaurant POS for Southeast Asia

Last updated: May 9, 2026

PEKO ecosystem

LOOP runs the venue. PEKO brings the customer back. Two products, one company.

PEKO — the AI customer-retention platform (heypeko.com) from the same company as LOOP. PEKO handles retention; LOOP handles operations.

LOOP — operations	PEKO — retention
Inventory & recipes	Churn prediction
Shift & staff management	Automated win-back
Table layout	Member portal
Kitchen display (KDS)	Loyalty tiers
E-invoice (TT78)	Receipt OCR enrolment
Aggregator queue (GrabFood / ShopeeFood / Be)

LOOP and PEKO each work on their own. Run both and the data syncs into one single AI brain, so nothing is entered twice. PEKO is not a POS and does not replace one — it also runs alongside any other POS.

Learn about PEKO at heypeko.com →

Choose LOOP if

✓You run 2+ outlets and want one operator who can speak commands instead of clicking.
✓You want AI demand forecasting per daypart (target MAPE 14–22%), not gut-feel.
✓You're on SEA payment rails (VietQR, PromptPay, QRIS, DuitNow, PayNow, QR Ph).
✓You're already on PEKO loyalty (or planning to) — 50% lifetime LOOP discount.

Choose Square if

You need Square-specific capabilities and don't need AI operations.

Feature	LOOP	Square
Vietnam e-invoice (HĐĐT)	Native	Not supported
Zalo Mini App loyalty	Yes	No
GrabFood / ShopeeFood / Be	Native integrations	Not available in VN
Currency & VND-first pricing	VND-first	USD-first

Bottom line

For a Vietnamese F&B chain, Square is the wrong tool: every local requirement becomes a custom integration. LOOP delivers HĐĐT, Zalo and aggregator support out of the box.

Why teams pick LOOP

Built for Vietnam tax law and aggregator ecosystem out of the box.
Local VND pricing — no FX surprises on monthly bills.
Vietnamese-language support during business hours.

Frequently asked

Does Square work in Vietnam at all?: Square does not officially launch payments in Vietnam, so card processing must be handled separately. LOOP ships with local payment partners pre-integrated.
Does LOOP include loyalty?: LOOP handles operations. For AI-driven customer retention, PEKO is the sibling product from the same company — it runs alongside LOOP or alongside any other POS. Together they cover operations and retention.
Can PEKO handle inventory and staff scheduling?: No — PEKO is the retention layer. LOOP covers inventory, recipes, shifts, table management and kitchen display in the same ecosystem.