Is LOOP really free for a single outlet like Ocha?

Yes. LOOP's Free plan covers a single outlet with core POS, KDS and inventory. You only pay when you need multi-outlet sync, central kitchen, AI or advanced reporting.

Does LOOP include loyalty?

LOOP handles operations. For AI-driven customer retention, PEKO is the sibling product from the same company — it runs alongside LOOP or alongside any other POS. Together they cover operations and retention.

Can PEKO handle inventory and staff scheduling?

No — PEKO is the retention layer. LOOP covers inventory, recipes, shifts, table management and kitchen display in the same ecosystem.

TL;DR

Ocha is excellent at what it's built for: a free, simple POS for a single small outlet. LOOP starts where Ocha stops — central kitchen, recipe-level inventory, multi-outlet sync, AI and KDS.

LOOP vs Ocha — Free POS vs Full F&B Operations Platform

Last updated: May 9, 2026

PEKO ecosystem

LOOP runs the venue. PEKO brings the customer back. Two products, one company.

PEKO — the AI customer-retention platform (heypeko.com) from the same company as LOOP. PEKO handles retention; LOOP handles operations.

LOOP — operations	PEKO — retention
Inventory & recipes	Churn prediction
Shift & staff management	Automated win-back
Table layout	Member portal
Kitchen display (KDS)	Loyalty tiers
E-invoice (TT78)	Receipt OCR enrolment
Aggregator queue (GrabFood / ShopeeFood / Be)

LOOP and PEKO each work on their own. Run both and the data syncs into one single AI brain, so nothing is entered twice. PEKO is not a POS and does not replace one — it also runs alongside any other POS.

Learn about PEKO at heypeko.com →

Choose LOOP if

✓You run 2+ outlets and want one operator who can speak commands instead of clicking.
✓You want AI demand forecasting per daypart (target MAPE 14–22%), not gut-feel.
✓You're on SEA payment rails (VietQR, PromptPay, QRIS, DuitNow, PayNow, QR Ph).
✓You're already on PEKO loyalty (or planning to) — 50% lifetime LOOP discount.

Choose Ocha if

You need Ocha-specific capabilities and don't need AI operations.

Feature	LOOP	Ocha
Pricing	Paid; Free tier for 1 outlet	Free core POS
Multi-outlet sync	Real-time, native	Limited / paid add-on
Recipe-level inventory	Built-in	Basic SKU stock
Central kitchen module	Native transfers + costing	Not available
AI forecasting	Yes	No
Kitchen Display System	Native, offline-capable	Kitchen printer

Bottom line

Opening your first outlet on a tight budget: Ocha is hard to beat. Opening your second outlet or hitting food-cost variance you can't explain: time to upgrade to LOOP.

Why teams pick LOOP

Same Free entry point — try LOOP at zero cost for outlet #1.
When you open outlet #2, sync, KDS and recipes are already there.
AI forecasting starts paying back the moment prep waste becomes visible.

Frequently asked

Is LOOP really free for a single outlet like Ocha?: Yes. LOOP's Free plan covers a single outlet with core POS, KDS and inventory. You only pay when you need multi-outlet sync, central kitchen, AI or advanced reporting.
Does LOOP include loyalty?: LOOP handles operations. For AI-driven customer retention, PEKO is the sibling product from the same company — it runs alongside LOOP or alongside any other POS. Together they cover operations and retention.
Can PEKO handle inventory and staff scheduling?: No — PEKO is the retention layer. LOOP covers inventory, recipes, shifts, table management and kitchen display in the same ecosystem.