TL;DR
iUVO is a Vietnamese F&B-focused POS with solid local features (HĐĐT, VietQR, KDS). LOOP layers native AI forecasting, Vietnamese voice operator, recipe-level inventory and a bundled PEKO. For chains targeting AI-led ops, LOOP is the upgrade.
LOOP vs iUVO: Vietnamese F&B Tech Compared
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PEKO ecosystem
LOOP runs the venue. PEKO brings the customer back. Two products, one company.
PEKO, the AI customer-retention platform (heypeko.com) from the same company as LOOP. PEKO handles retention; LOOP handles operations.
| LOOP, operations | PEKO, retention |
|---|---|
| Inventory & recipes | Churn prediction |
| Shift & staff management | Automated win-back |
| Table layout | Member portal |
| Kitchen display (KDS) | Loyalty tiers |
| E-invoice (TT78) | Receipt OCR enrolment |
| Aggregator queue (GrabFood / ShopeeFood / Be) |
LOOP and PEKO each work on their own. Run both and the data syncs into one single AI brain, so nothing is entered twice. PEKO is not a POS and does not replace one; it also runs alongside any other POS.
PEKO loyalty: no app download for customers; they snap the receipt to earn points, and it works with the POS you already use. Free up to 300 members.
Choose LOOP if
- ✓You run 2+ outlets and want one operator who can speak commands instead of clicking.
- ✓You want AI demand forecasting per item per hour, not gut-feel.
- ✓You're on SEA payment rails (VietQR, PromptPay, QRIS, DuitNow, PayNow, QR Ph).
- ✓You're already on PEKO loyalty (or planning to). PEKO customers get 50% off LOOP POS paid plans.
Choose iUVO if
You need iUVO-specific capabilities and don't need AI operations.
| Feature | LOOP POS | iUVO | Source |
|---|---|---|---|
| AI forecasting | Native, per-outlet | Basic reporting only | Not published |
| Vietnamese voice operator | Yes | No | Not published |
| Diner loyalty app | PEKO bundled | Not offered | Not published |
| HĐĐT + VietQR | Native | Native | Not published |
Not ready to switch POS? Keep iUVO and add PEKO
- Receipt Scan loyalty: customers snap the receipt, so it works with iUVO without any integration. No app download for customers.
- Group Check-In: every guest at the table joins, not just the payer.
- AI Agent: win-back, birthday and rebooking campaigns from one message.
PEKO is free up to 300 members and works with the POS you already use.
Why teams pick LOOP
- AI forecasting that pays for itself in 4–6 weeks.
- Bundled PEKO loyalty app.
- Vietnamese voice operator, no dashboard click-throughs.
When neither is right
- You run one outlet with a fixed menu and only need receipts, a free tier from either vendor is enough, and paying for a mid tier changes nothing.
- You need something neither LOOP POS nor iUVO publishes support for (full payroll, table timers), buy that tool separately and keep the till simple.
- Your format is still changing, settle the business model first; switching POS twice costs more than waiting.
Frequently asked
- Which fits 1–2 outlet cafés better?
- Both are valid. Choose iUVO if you want the cheapest no-AI baseline; choose LOOP if AI retention and forecasting matter from day one.
- Can I keep iUVO and still run loyalty?
- Yes. PEKO works alongside iUVO with no integration: customers scan the receipt to earn points. LOOP is only needed if you also want a free AI POS.
- Does LOOP include loyalty?
- LOOP handles operations. For loyalty and AI-driven customer retention, PEKO is the sibling product from the same company: no app download for customers, they snap the receipt to earn points, and it works with the POS you already use: LOOP or any other. PEKO is free up to 300 members.
- Can PEKO handle inventory and staff scheduling?
- No. PEKO is the retention layer. LOOP covers inventory, recipes, shifts, table management and kitchen display in the same ecosystem.
Sources
- iuvo POS website , checked
- LOOP POS pricing , checked
Disclosure: LOOP POS is our own product. Competitor details come from each vendor's published material on the dates listed; where a vendor publishes nothing the cell reads “not published” and we make no claim.
