TL;DR
EasyEat is built around QR self-ordering and diner marketing for single restaurants in Malaysia. LOOP POS is a full till with AI operations and multi-outlet reporting, from RM 129 per outlet per month with a free tier for one outlet. Pick EasyEat if QR ordering is the whole job; pick LOOP POS if you run or plan more than one outlet.
LOOP POS vs EasyEat, Malaysia F&B Comparison 2026
Last updated:
PEKO ecosystem
LOOP runs the venue. PEKO brings the customer back. Two products, one company.
PEKO, the AI customer-retention platform (heypeko.com) from the same company as LOOP. PEKO handles retention; LOOP handles operations.
| LOOP, operations | PEKO, retention |
|---|---|
| Inventory & recipes | Churn prediction |
| Shift & staff management | Automated win-back |
| Table layout | Member portal |
| Kitchen display (KDS) | Loyalty tiers |
| E-invoice (TT78) | Receipt OCR enrolment |
| Aggregator queue (GrabFood / ShopeeFood / Be) |
LOOP and PEKO each work on their own. Run both and the data syncs into one single AI brain, so nothing is entered twice. PEKO is not a POS and does not replace one; it also runs alongside any other POS.
PEKO loyalty: no app download for customers; they snap the receipt to earn points, and it works with the POS you already use. Free up to 300 members.
Choose LOOP if
- ✓You run 2+ outlets and want one operator who can speak commands instead of clicking.
- ✓You want AI demand forecasting per item per hour, not gut-feel.
- ✓You're on SEA payment rails (VietQR, PromptPay, QRIS, DuitNow, PayNow, QR Ph).
- ✓You're already on PEKO loyalty (or planning to). PEKO customers get 50% off LOOP POS paid plans.
Choose EasyEat if
- →QR self-ordering and diner marketing are the entire brief for one restaurant.
- →You do not need consolidated reporting across outlets.
| Feature | LOOP POS | EasyEat | Source |
|---|---|---|---|
| Published starting price | Free for one outlet; RM 129 per outlet per month on Growth | See EasyEat's pricing page | easyeat.ai/pricing |
| Billing unit | Per outlet, unlimited devices | Not published | Not published |
| QR self-ordering | Available | Core product | easyeat.ai |
| Multi-outlet consolidated reporting | Included from Growth | Not published | Not published |
| AI operations layer | Daily brief, demand forecast, anomaly alerts | Not published | Not published |
| Loyalty | PEKO over WhatsApp | Not published | Not published |
| LHDN MyInvois | On roadmap, we do not overclaim readiness | Not published | Not published |
Not ready to switch POS? Keep EasyEat and add PEKO
- Receipt Scan loyalty: customers snap the receipt, so it works with EasyEat without any integration. No app download for customers.
- Group Check-In: every guest at the table joins, not just the payer.
- AI Agent: win-back, birthday and rebooking campaigns from one message.
PEKO is free up to 300 members and works with the POS you already use.
Why teams pick LOOP
- Free tier is a real plan for one outlet, not a trial.
- Per-outlet pricing, so extra tablets and counters cost nothing more.
- AI daily brief and demand forecast come with the till, not as an add-on.
When neither is right
- You run one outlet with a fixed menu and only need receipts, a free tier from either vendor is enough, and paying for a mid tier changes nothing.
- You need something neither LOOP POS nor EasyEat publishes support for (full payroll, table timers), buy that tool separately and keep the till simple.
- Your format is still changing, settle the business model first; switching POS twice costs more than waiting.
Frequently asked
- Does LOOP POS support MyInvois today?
- No. LHDN MyInvois is on our roadmap and we do not claim readiness. Malaysian outlets run LOOP POS for the till, reporting and AI operations today.
- How long does migration from our current POS take?
- Typical migrations complete in 2–3 weeks per outlet. Week 1: menu and inventory import. Week 2: hardware and aggregator wiring. Week 3: staff training and parallel-run. The LOOP onboarding team owns each step.
- Can I keep EasyEat and still run loyalty?
- Yes. PEKO works alongside EasyEat with no integration: customers scan the receipt to earn points. LOOP is only needed if you also want a free AI POS.
- Does LOOP include loyalty?
- LOOP handles operations. For loyalty and AI-driven customer retention, PEKO is the sibling product from the same company: no app download for customers, they snap the receipt to earn points, and it works with the POS you already use: LOOP or any other. PEKO is free up to 300 members.
- Can PEKO handle inventory and staff scheduling?
- No. PEKO is the retention layer. LOOP covers inventory, recipes, shifts, table management and kitchen display in the same ecosystem.
Sources
- EasyEat pricing , checked
- LOOP POS pricing , checked
Disclosure: LOOP POS is our own product. Competitor details come from each vendor's published material on the dates listed; where a vendor publishes nothing the cell reads “not published” and we make no claim.
