F&B segment

POS for Cafés — Run a Vietnamese Coffee Shop Like a Pro

Last updated:

What we hear from operators

  • Milk, syrup and topping waste eats 6–9% of cup margin and never shows up in the till.
  • GrabFood, ShopeeFood and Be each have their own tablet, their own menu, their own missed orders.
  • Manual stamp cards lose loyal customers when staff forget, and offer no data on who actually comes back.
  • Peak-hour queues lose 1 in 5 customers — but the POS can't tell you that.

Why LOOP fits this segment

  • Recipe-level inventory deducts milk, syrup and toppings in millilitres so daily variance lands within 1%.
  • All aggregator orders feed a single kitchen queue, menu items normalised to a single recipe.
  • Loyalty lives inside Zalo Mini App — no separate app to install, QR works from receipts and table tents.
  • AI forecasts demand by SKU and hour so you brew the right amount of cold brew before the 8 AM rush.

What you get

  • Sub-3-second order entry with modifier shortcuts for size, milk, sugar and ice.
  • Native HĐĐT (Vietnamese e-invoice) integration on every receipt.
  • Self-order QR table menu with bilingual VI/EN copy.
  • Daily waste log per SKU with photo evidence from staff.
  • Multi-outlet sync with central recipe and price control.

Pricing built for chains

Flat per-outlet pricing, unlimited devices per outlet. Free for a single outlet. Growth and Business tiers add multi-outlet sync, AI forecasting and central-kitchen control.

See pricing

Frequently asked

Does LOOP work for a single café?
Yes. The Free plan covers one outlet with full POS, KDS, inventory and Zalo loyalty. You only pay when you open a second outlet or want AI forecasting.
Can I import my menu from my current POS?
Yes. Upload a CSV or paste from KiotViet, iPOS, Sapo, MISA, POS365, Ocha. Recipes are mapped to ingredients in a guided import flow.
Does LOOP integrate with GrabFood and ShopeeFood?
Yes. Both aggregators (plus Be) feed a single kitchen queue. Menu items are normalised so they all deduct from the same recipe.
How does loyalty work in Zalo?
Customers scan a QR on the receipt, the Zalo Mini App opens, and they're enrolled. Points accrue automatically and redemption is one tap at the till.
Does it work offline?
Yes. Orders, payments and kitchen routing all work offline. Everything syncs automatically when the connection returns, with no duplicate or lost tickets.
What hardware do I need?
An Android tablet for the till, an 80mm thermal printer, and optionally a cash drawer. LOOP is hardware-agnostic — use what you already have.

Book a 20-minute walkthrough

We'll map your current stack to LOOP, show you the AI forecast for a real outlet, and answer pricing and migration questions on the call.