What is PEKO?
PEKO — the AI customer-retention platform (heypeko.com) from the same company as LOOP. PEKO handles retention; LOOP handles operations. PEKO covers churn prediction, automated win-back, a member portal, loyalty tiers and receipt-OCR enrolment; LOOP covers inventory and recipes, shift and staff management, table layout, kitchen display, e-invoicing (TT78) and the aggregator queue. Together they cover operations and retention: use either on its own, or use both and the data syncs into one single AI brain. PEKO also runs alongside any other POS.
What is PEKO? in day-to-day operations
Operators meet what is peko? at three moments: when a system is first configured, when a second outlet opens, and when margin is reviewed. At each point the practical question is not the definition but who owns it, where the data lives, and how quickly a discrepancy surfaces.
If what is peko? lives only in a spreadsheet or in a manager's head, it drifts. When it sits in the operating system alongside tickets, recipes, payments and delivery commission, a discrepancy shows up the next morning instead of at month end — and that gap is where the money is.
LOOP handles what is peko? inside the same POS, KDS and inventory platform, running on devices you already own rather than dedicated hardware. Browse the full F&B glossary or see LOOP pricing.
What is What is PEKO? used for in F&B operations?
In multi-outlet restaurant and F&B operations, what is peko? is an essential component — directly affecting service speed, order accuracy and margin. See the related terms below to understand where it fits in the broader stack.
How does LOOP support What is PEKO??
LOOP supports what is peko? natively in its POS + KDS + inventory platform for Vietnamese F&B chains — no plugin or third-party integration required. It's one reason multi-outlet operators pick LOOP as their primary operations system.