Tích hợp thanh toán
Vietnam payment and delivery integrations: VietQR, MoMo, ZaloPay, GrabFood and ShopeeFood.
Pre-auth, deposits, and large-table billing: playbook
Restaurants leave money on the table by not capturing pre-auths on large bookings, then eat the no-show cost. The 2026 stack handles this without driving customers away.
Cash handling SOPs: end-of-shift in 7 minutes
Most outlets spend 30–45 minutes per shift on cash reconciliation, half of it under cashier-stress conditions that produce errors. A disciplined 7-minute process actually catches more errors with less staff time.
Refund and void workflows that pass audit
Refunds and voids are where margin leaks and audit findings cluster. The workflow that protects both customer experience and tax compliance is more disciplined than most operators run today.
E-invoice compliance: VN HĐĐT, ID e-Faktur, TH e-Tax in one POS
E-invoice rules differ in every SEA country. A chain operating in 3+ countries needs a POS that handles them all without forking the POS per country. Here is what each country requires and how to architect for it.
Multi-currency POS for tourist-belt outlets
A bún chả house on Ta Hien street takes 60% of revenue in foreign cards. A coffee bar in Bali takes 40% in foreign cards. Multi-currency display + smart settlement saves real money, and avoids the awkward 'how much in dollars?' moment.
Tipping on POS in SEA: UX patterns that actually work
Tipping UX imported from the US fails in SEA. Aggressive '20% / 25% / 30%?' prompts make customers feel cornered. The patterns that work respect the local tipping culture.
Reconciling aggregator settlements weekly: template + pitfalls
Aggregator settlements are wrong 8–12% of the time on individual lines and 2–4% of the time on weekly totals. Without reconciliation, you eat all of those errors. Weekly is the right rhythm.
QR payment stack for SEA F&B: VietQR, PayNow, GCash
Every SEA country has its own QR rail. Cards and wallets are layered on top. The right stack per country is non-obvious, here is the 2026 map.
GrabFood / ShopeeFood / Be commission rates 2026: and how to lower them
Aggregator commissions are negotiable. The rate card is the opening offer, not the contract. Here is the 2026 baseline and the levers that actually pull rates down.
