🇲🇾 Malaysia · Answer · Updated 23 May 2026
Should a Malaysian restaurant prioritise foodpanda or GrabFood?
Direct answer · updated
In 2026 a Malaysian restaurant realistically runs foodpanda, GrabFood and often ShopeeFood together. GrabFood leads in Klang Valley volume, foodpanda holds strength in secondary towns, and commissions cluster around 25 to 32 percent. The decision that matters is channel pricing and knowing net margin per dish per platform.
GrabFood has the larger MY order volume in major cities; foodpanda is stronger in Penang and East Malaysia. Both: ~30% commission. The honest play is to run both plus ShopeeFood (18-28% with promos) and let a unified POS like LOOP reconcile per-channel margin so you can price each platform separately.
How it works with LOOP
LOOP gives each platform its own price list against one menu, so the delivery uplift covers commission without confusing counter pricing. All three feed one kitchen queue, and each ticket is booked at its own effective rate after promo subsidy. The per-dish margin view then shows which items should stay on which platform, and which should be delivery-only or counter-only.
Key facts
- GrabFood: larger MY volume, major cities
- foodpanda: Penang + East MY strong
- ShopeeFood: 18-28% effective
- Outside-Vietnam ingestion on roadmap
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