TL;DR
service charge, Mandatory % added to check, distinct from voluntary tip. A core operating concept for multi-outlet F&B chains in Vietnam (2026).
Service charge: definition for Vietnam F&B (2026)
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TL;DR
service charge: Mandatory % added to check, distinct from voluntary tip.
Definition
An automatic percentage added to the bill (commonly 5% in Vietnam) that goes to the operator, not directly to staff. Different from tips. Configure visibility, taxability and allocation rules carefully, mishandling service charge is a common audit finding.
Full entry: Service charge.
Related reading
Updated 2026-05-22.
