🇭🇰 Hong Kong · Answer · Updated May 23, 2026

    Deliveroo, foodpanda or KeeTa — which should a HK restaurant prioritise?

    Direct answer · updated

    In 2026 most Hong Kong restaurants should run all three rather than pick one. KeeTa buys share with roughly 18 to 25 percent effective commission and heavy subsidy, while foodpanda and Deliveroo sit near 30 percent with established district volume. The right answer is per-channel pricing and honest per-channel profit tracking.

    All three. Deliveroo dominates premium central districts (Central, Soho, Quarry Bay) at ~30% commission; foodpanda leads volume across HK Island and Kowloon at ~28-30%; KeeTa has undercut to 18-25% with subsidies through 2026. LOOP unifies all three into one kitchen queue and reconciles per-channel margin for true P&L per platform.

    How it works with LOOP

    LOOP merges the three platforms into one kitchen queue and one menu source, with separate price lists and commission rates per channel. Each ticket books at its own rate, so the monthly view shows contribution by platform instead of gross order counts. Pausing or reweighting a platform is a setting, not a menu rebuild, which makes testing KeeTa's economics low risk.

    Key facts

    • Deliveroo: premium central, ~30%
    • foodpanda: volume leader, ~28-30%
    • KeeTa: 18-25% with subsidies
    • LOOP unifies all 3

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