🇭🇰 Hong Kong · Answer · Updated May 23, 2026
Should a Hong Kong restaurant join KeeTa or stick with foodpanda?
Direct answer · updated
In 2026 a Hong Kong restaurant should run KeeTa, foodpanda and Deliveroo together rather than choose. Meituan-owned KeeTa undercuts on effective commission at roughly 18 to 25 percent against about 30 percent, and subsidises promotions heavily, but volume still concentrates on the incumbents in many districts.
Meituan-owned KeeTa entered HK in 2023 and has aggressively undercut foodpanda and Deliveroo with 18-25% effective commission (vs ~30%) and heavy promo subsidies through 2026. Smart HK operators run all three. LOOP unifies KeeTa + foodpanda + Deliveroo into one kitchen queue and reconciles each platform's commission separately for true per-channel P&L.
How it works with LOOP
Running three platforms is only sane if the kitchen sees one queue, which is what LOOP does. Each platform keeps its own menu pricing and its own commission rate in the books, so the per-channel P&L shows what KeeTa volume is actually worth after subsidy. When a platform's economics turn, you pause it in LOOP without touching the other two or reprinting menus.
Key facts
- KeeTa: 18-25% effective commission
- foodpanda/Deliveroo: ~30%
- All 3 unified in LOOP
- Per-channel P&L reconciliation
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