PromptPay
PromptPay is Thailand's national QR account-to-account payment rail operated by ITMX. It settles T+0 at near-zero cost, links to either an ID number or a phone number, and accounts for >70% of digital retail payments in Thai F&B in 2026. LOOP supports PromptPay + Thai e-Tax Invoice generation natively.
PromptPay in day-to-day operations
Operators meet promptpay at three moments: when a system is first configured, when a second outlet opens, and when margin is reviewed. At each point the practical question is not the definition but who owns it, where the data lives, and how quickly a discrepancy surfaces.
If promptpay lives only in a spreadsheet or in a manager's head, it drifts. When it sits in the operating system alongside tickets, recipes, payments and delivery commission, a discrepancy shows up the next morning instead of at month end — and that gap is where the money is.
LOOP handles promptpay inside the same POS, KDS and inventory platform, running on devices you already own rather than dedicated hardware. Browse the full F&B glossary or see LOOP pricing.
What is PromptPay used for in F&B operations?
In multi-outlet restaurant and F&B operations, promptpay is an essential component — directly affecting service speed, order accuracy and margin. See the related terms below to understand where it fits in the broader stack.
How does LOOP support PromptPay?
LOOP supports promptpay natively in its POS + KDS + inventory platform for Vietnamese F&B chains — no plugin or third-party integration required. It's one reason multi-outlet operators pick LOOP as their primary operations system.