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    Deep dive

    Court Staff & Coach Payouts on LOOP

    One coach payout ledger across pickleball, tennis and badminton with tiered commission rules and Zalo signature at month-end.

    How LOOP handles it

    Every coached slot rings on the coach's account. Rules per coach (percentage, flat, or tiered by learner level). Front-desk staff rostered from AI Booking Forecast. Tip pool signed by every staff on Zalo before payout.

    The specific pains here

    1. #1Coach commission calculations take a whole Sunday.

      How LOOP solves it: Auto-tally in the Payout Ledger with per-coach preview.

    2. #2You overstaff Sunday morning when courts are half-empty.

      How LOOP solves it: AI Roster sized to AI Booking Forecast, labour target < 15% of revenue.

    3. #3Coach no-shows leave paying learners stranded.

      How LOOP solves it: AI Coach Reliability flags at-risk coaches 24h ahead; back-up coach auto-offered.

    4. #4Pro-shop staff commission on strings/paddles is manual.

      How LOOP solves it: Pro-shop commission attaches to the seller's account with monthly rollup.

    The LOOP playbook

    A repeatable, step-by-step operator workflow — copy it into your ops manual or run it as-is inside LOOP.

    1. Step 1Coach commission calculations take a whole Sunday.

      Do: Auto-tally in the Payout Ledger with per-coach preview.

    2. Step 2You overstaff Sunday morning when courts are half-empty.

      Do: AI Roster sized to AI Booking Forecast, labour target < 15% of revenue.

    3. Step 3Coach no-shows leave paying learners stranded.

      Do: AI Coach Reliability flags at-risk coaches 24h ahead; back-up coach auto-offered.

    4. Step 4Pro-shop staff commission on strings/paddles is manual.

      Do: Pro-shop commission attaches to the seller's account with monthly rollup.

    AI

    • AI Booking Forecast → AI Roster
    • AI Coach Reliability Score
    • Tiered commission engine

    Frequently asked

    Are coaches employees or contractors?

    Configurable per coach; the payout statement supports both.

    Can a coach see their own numbers?

    Yes — coach role in Zalo Mini App with sessions and running payout.

    What if a student pays cash to the coach directly?

    Coach logs the cash session in-app; venue commission is auto-owed and recorded in the coach's payable ledger.

    Related deep-dives — AI POS for Pickleball, Tennis & Badminton Courts

    Related deep-dives

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    Last updated: July 11, 2026