F&B segment
POS for Buffet Restaurants — Cover-Based Billing and Food Cost Control
Last updated:
What we hear from operators
- Adult-child-senior pricing gets mis-keyed and refunds happen at the till during checkout.
- Reservations from Facebook, Zalo and walk-ins overlap and the kitchen runs out of premium items by 19:30.
- Food cost moves 12–18% night to night with no one able to say why.
- Refills are tracked in pen-and-paper sheets at each station, then lost.
Why LOOP fits this segment
- Cover-based billing with tiered pricing (adult/child/senior/group) selected at table open, not at checkout.
- Reservation timeline view with kitchen capacity warnings when slots overflow.
- Per-station consumption logging — tap a tile per refill, AI rolls up cost per cover by station.
- Daily food cost % by service period (lunch buffet vs. dinner buffet) so variance is traceable.
What you get
- Tiered cover pricing with promotional codes (early-bird, weekday discount).
- Reservation sync from Facebook Inbox, Zalo OA and direct website.
- Per-station tablet with one-tap refill tracking.
- Drinks bar separated from buffet pricing, tracked on the same bill.
- End-of-service kitchen production report vs. cover count.
Pricing built for chains
Flat per-outlet pricing, unlimited devices per outlet. Free for a single outlet. Growth and Business tiers add multi-outlet sync, AI forecasting and central-kitchen control.
Frequently asked
- Can I run lunch and dinner with different pricing?
- Yes. Define service periods with separate adult/child/senior prices and they switch automatically by time of day.
- How do refills get tracked without slowing service?
- Each station has a tablet with large tile buttons. Staff tap as items go out — no scanning, no typing. Takes under a second per refill.
- Does it handle no-shows and deposits?
- Yes. Reservations can require a deposit (paid via VNPay or Momo) which auto-converts to a no-show fee after a grace period.
- Can I split a bill across multiple guests in a group?
- Yes. Group bills split by cover count or by individual seat, including beverages added during the meal.
- How do I see which buffet items are most wasted?
- The end-of-service report compares prep volume to refill count per item. Items with high prep and low refill are flagged as waste candidates.
- Is there an integration for Misa accounting?
- Yes. Daily sales summary exports to MISA-compatible CSV automatically at end-of-day close.
Book a 20-minute walkthrough
We'll map your current stack to LOOP, show you the AI forecast for a real outlet, and answer pricing and migration questions on the call.