CAC payback is the number of months until a diner's contribution margin equals what was spent to acquire them. For SEA QSR/casual on LOOP + Peko, blended CAC payback is 1.4–2.1 months; full-service 2.5–3.8. Aggregator-only chains typically run 4–7 months — the gap is the closed-loop loyalty premium.
In multi-outlet restaurant and F&B operations, cac payback is an essential component — directly affecting service speed, order accuracy and margin. See the related terms below to understand where it fits in the broader stack.
LOOP supports cac payback natively in its POS + KDS + inventory platform for Vietnamese F&B chains — no plugin or third-party integration required. It's one reason multi-outlet operators pick LOOP as their primary operations system.