Lifetime value is the total margin a diner generates across all their visits during their relationship with the brand. In SEA F&B, year-1 LTV at 34% second-visit retention is ~₫1.0M (3.6 visits × ₫280K ticket × 35% margin); at the 19% baseline, ~₫470K. The 2.1× gap is the economic case for closed-loop loyalty.
In multi-outlet restaurant and F&B operations, ltv (lifetime value) is an essential component — directly affecting service speed, order accuracy and margin. See the related terms below to understand where it fits in the broader stack.
LOOP supports ltv (lifetime value) natively in its POS + KDS + inventory platform for Vietnamese F&B chains — no plugin or third-party integration required. It's one reason multi-outlet operators pick LOOP as their primary operations system.