Restaurant POS in Orchard, Singapore

Payment rails

• PayNow — QR + corporate UEN. Dynamic per-ticket via LOOP's payment hub.
• NETS QR — Unified QR with PayNow rails. T+1 settlement, ~0.5–0.8% fees.
• GrabPay — GrabPay + GrabRewards integration. Card-on-file for repeat diners.
• ShopeePay — Wallet payment with cashback integration.
• Visa / Mastercard / Amex — Via Stripe, Adyen or HitPay payment partners.

Delivery aggregators

• foodpanda — ~30% commission. LOOP unifies the order tablet into the main kitchen queue.
• Deliveroo — ~28–32% commission. Direct API integration for 1st-party orders.
• GrabFood — ~30% commission. Most-used aggregator in SG; LOOP handles menu sync + reconciliation.

Competitive landscape (Singapore)

• Qashier — Strong on hardware + payments; lighter on multi-outlet ops and AI.
• EPOS — Legacy SG incumbent. Solid for single venues; limited cloud + AI.
• MegaPOS — Mid-tier SG player. Good Chinese-cuisine workflows; no AI assistant.
• StoreHub — MY-origin player active in SG. Comparable to LOOP at lower outlets.
• HitPay POS — Payment-first; POS is the lighter side. Pair with LOOP if you already use HitPay rails.
• Eats365 — HK-origin. Strong for casual dining; weaker SG-local rails.

2026 benchmarks

• 94% — PayNow adoption (SG F&B 2026) (MAS + LOOP merchant panel n=180)
• 28–32% — Average aggregator commission (SG) (LOOP merchant data, n=180)
• SGD 180–340 — Median full-service POS spend / outlet / mo (LOOP benchmark 2026)
• 6–10 — Hours saved with AI-native POS / outlet / week (LOOP migration cohort n=42)

FAQ