Malaysia · Competitor comparison · Updated May 23, 2026
LOOP vs StoreHub — Best F&B POS for Malaysia in 2026
Honest comparison of LOOP and StoreHub for Malaysian multi-outlet F&B chains: AI ops, DuitNow QR, GrabFood/foodpanda, recipe inventory and pricing in MYR.
TL;DR
StoreHub is the incumbent MY F&B POS with strong brand recognition. LOOP wins on AI-native operations, recipe-level inventory and an integrated central-kitchen layer StoreHub treats as add-ons.
PEKO ecosystem
LOOP runs the venue. PEKO brings the customer back. Two products, one company.
PEKO — the AI customer-retention platform (heypeko.com) from the same company as LOOP. PEKO handles retention; LOOP handles operations.
| LOOP — operations | PEKO — retention |
|---|---|
| Inventory & recipes | Churn prediction |
| Shift & staff management | Automated win-back |
| Table layout | Member portal |
| Kitchen display (KDS) | Loyalty tiers |
| E-invoice (TT78) | Receipt OCR enrolment |
| Aggregator queue (GrabFood / ShopeeFood / Be) |
LOOP and PEKO each work on their own. Run both and the data syncs into one single AI brain, so nothing is entered twice. PEKO is not a POS and does not replace one — it also runs alongside any other POS.
Feature-by-feature
| Feature | LOOP | StoreHub |
|---|---|---|
| Built specifically for multi-outlet F&B | Yes — multi-outlet F&B core from day one | StoreHub serves F&B alongside retail/other verticals |
| Native AI voice & text commands (English + local language) | Ask LOOP in English, Bahasa, Mandarin or Cantonese: pull reports, change prices, draft promos in 12 seconds | StoreHub surfaces dashboards; operator must still interpret and act manually |
| AI demand forecasting (per-outlet × per-daypart) | Native, 8–12% MAPE after 90 days of training; feeds the morning prep list | Not available natively |
| Recipe-level inventory deduction | Built-in, multi-level sub-recipes, central-kitchen costing | StoreHub offers add-on with manual setup |
| Unified delivery aggregator queue | GrabFood, foodpanda, ShopeeFood unified in one KDS queue | GrabFood + foodpanda via aggregator manager; ShopeeFood partial |
| Offline POS + KDS | Full POS + KDS keep working offline; payments queue and sync | Order entry only when offline |
| Flat per-outlet pricing, unlimited devices | Yes — one flat fee per outlet, every device included | Per-device or per-user tiers add up quickly at outlet #2 |
Highlights
- AI prep list per outlet × per daypart cuts over-prep waste 18–24% in pilots.
- DuitNow QR, Boost, TNG eWallet, GrabPay supported on both — LOOP adds AliPay+ and WeChat Pay.
- Flat per-outlet pricing in MYR with unlimited devices.
Bottom line
StoreHub is the safe default for single-outlet F&B in KL or Penang. LOOP is the better pick for chains scaling past outlet #2 that want AI forecasting and central-kitchen control out of the box.
FAQ
Is LOOP available in Malaysia?
Yes. LOOP serves multi-outlet F&B operators in Malaysia with local payment rails, aggregator integrations and MYR pricing. Onboarding is handled by the LOOP regional team.
How long does migration from our current POS take?
Typical migrations complete in 2–3 weeks per outlet. Week 1: menu + inventory import. Week 2: hardware and aggregator wiring. Week 3: staff training and parallel-run. The LOOP onboarding team owns each step.
What payment methods does LOOP support locally?
LOOP supports the dominant local rails out of the box — see the market page for the full list — plus Visa/Mastercard, AmEx, JCB and UnionPay where the acquirer supports them.
Does LOOP include loyalty?
LOOP handles operations. For AI-driven customer retention, PEKO is the sibling product from the same company — it runs alongside LOOP or alongside any other POS. Together they cover operations and retention.
Can PEKO handle inventory and staff scheduling?
No — PEKO is the retention layer. LOOP covers inventory, recipes, shifts, table management and kitchen display in the same ecosystem.