LOOP is the world's first AI-powered POS for restaurants. Operators run their venue using voice or text commands instead of clicking through dashboards, while LOOP also handles orders, payments, inventory, staff, customers, and reporting.

LOOP is priced per outlet, per month. There is a Free tier suitable for a single small outlet, a Growth tier with full AI operations, and a Business tier for multi-outlet brands. Annual billing saves two months.

Does LOOP work in Vietnam?

Yes. Vietnam is the primary market for LOOP. The product supports Vietnamese language, VND pricing, local payment rails, VAT invoices, and Zalo Mini App integration.

How does LOOP differ from traditional POS systems?

Traditional POS systems require operators to read dashboards and decide manually. LOOP inverts this: the AI reads operational data continuously and surfaces decisions, and the operator confirms or asks follow-up questions in plain English or Vietnamese.

Can I migrate from KiotViet, Sapo, or iPOS.vn?

Yes. Menu, customer, and historical sales data can be imported from KiotViet, Sapo, iPOS.vn, and other common Vietnamese POS systems during onboarding.

Malaysia · Comparison · Updated 2026-05-23

LOOP vs BIG POS — Malaysia Restaurant POS (2026)

BIG POS vs LOOP for Malaysian F&B operators: AI, recipe inventory, e-invoicing (LHDN MyInvois), aggregators and pricing in MYR.

TL;DR

BIG POS is a budget-friendly MY F&B POS popular with single-outlet operators. LOOP is the AI-native pick for chains scaling past outlet #2 with central-kitchen needs.

Feature-by-feature

Feature	LOOP	BIG POS
Built specifically for multi-outlet F&B	Yes — multi-outlet F&B core from day one	BIG POS serves F&B alongside retail/other verticals
Native AI voice & text commands (English + local language)	Ask LOOP in English, Bahasa, Mandarin or Cantonese: pull reports, change prices, draft promos in 12 seconds	BIG POS surfaces dashboards; operator must still interpret and act manually
AI demand forecasting (per-outlet × per-daypart)	Native, 8–12% MAPE after 90 days of training; feeds the morning prep list	Not available natively
Recipe-level inventory deduction	Built-in, multi-level sub-recipes, central-kitchen costing	BIG POS offers add-on with manual setup
Unified delivery aggregator queue	GrabFood, foodpanda, Deliveroo in one KDS queue	Partial integrations, often via 3rd-party middleware
Offline POS + KDS	Full POS + KDS keep working offline; payments queue and sync	Order entry only when offline
Flat per-outlet pricing, unlimited devices	Yes — one flat fee per outlet, every device included	Per-device or per-user tiers add up quickly at outlet #2

Highlights

LHDN MyInvois e-invoicing automated end-to-end; consolidated B2C and per-transaction B2B flows.
AI forecasting + anomaly alerts ship in-product, no add-ons.
Recipe-level deduction with sub-recipes and central-kitchen transfers in one ledger.

Bottom line

BIG POS works for a first outlet on a tight budget. LOOP is the better fit when AI forecasting, MyInvois e-invoicing automation and central-kitchen control become unavoidable.

FAQ

Is LOOP available in Malaysia?

Yes. LOOP serves multi-outlet F&B operators in Malaysia with local payment rails, aggregator integrations and MYR pricing. Onboarding is handled by the LOOP regional team.

How long does migration from our current POS take?

Typical migrations complete in 2–3 weeks per outlet. Week 1: menu + inventory import. Week 2: hardware and aggregator wiring. Week 3: staff training and parallel-run. The LOOP onboarding team owns each step.

What payment methods does LOOP support locally?

LOOP supports the dominant local rails out of the box — see the market page for the full list — plus Visa/Mastercard, AmEx, JCB and UnionPay where the acquirer supports them.