Singapore · Competitor comparison · Updated May 23, 2026
LOOP vs Eats365 — Singapore F&B POS Comparison 2026
Eats365 vs LOOP for Singapore restaurants: AI, kitchen display, recipe inventory, aggregator queue, PayNow, pricing.
TL;DR
Eats365 has a mature module library and is widely deployed across APAC F&B. LOOP wins on AI-native operations and out-of-the-box central-kitchen + aggregator unification.
PEKO ecosystem
LOOP runs the venue. PEKO brings the customer back. Two products, one company.
PEKO — the AI customer-retention platform (heypeko.com) from the same company as LOOP. PEKO handles retention; LOOP handles operations.
| LOOP — operations | PEKO — retention |
|---|---|
| Inventory & recipes | Churn prediction |
| Shift & staff management | Automated win-back |
| Table layout | Member portal |
| Kitchen display (KDS) | Loyalty tiers |
| E-invoice (TT78) | Receipt OCR enrolment |
| Aggregator queue (GrabFood / ShopeeFood / Be) |
LOOP and PEKO each work on their own. Run both and the data syncs into one single AI brain, so nothing is entered twice. PEKO is not a POS and does not replace one — it also runs alongside any other POS.
Feature-by-feature
| Feature | LOOP | Eats365 |
|---|---|---|
| Built specifically for multi-outlet F&B | Yes — multi-outlet F&B core from day one | Eats365 serves F&B alongside retail/other verticals |
| Native AI voice & text commands (English + local language) | Ask LOOP in English, Bahasa, Mandarin or Cantonese: pull reports, change prices, draft promos in 12 seconds | Eats365 surfaces dashboards; operator must still interpret and act manually |
| AI demand forecasting (per-outlet × per-daypart) | Native, 8–12% MAPE after 90 days of training; feeds the morning prep list | Not available natively |
| Recipe-level inventory deduction | Built-in, multi-level sub-recipes, central-kitchen costing | Eats365 offers add-on with manual setup |
| Unified delivery aggregator queue | GrabFood, foodpanda, Deliveroo in one KDS queue | Partial integrations, often via 3rd-party middleware |
| Offline POS + KDS | Full POS + KDS keep working offline; payments queue and sync | Order entry only when offline |
| Flat per-outlet pricing, unlimited devices | Yes — one flat fee per outlet, every device included | Per-device or per-user tiers add up quickly at outlet #2 |
Highlights
- AI voice command in English + Mandarin — change prices across outlets in 12 seconds.
- Recipe-level deduction with sub-recipes feeding central-kitchen cost.
- Aggregator queue: GrabFood + foodpanda + Deliveroo in a single KDS lane.
Bottom line
Eats365 is a fair pick if your team values the modular menu/KDS depth. LOOP is the better pick for chains that want AI forecasting and unified aggregator ops without configuring modules.
FAQ
Is LOOP available in Singapore?
Yes. LOOP serves multi-outlet F&B operators in Singapore with local payment rails, aggregator integrations and SGD pricing. Onboarding is handled by the LOOP regional team.
How long does migration from our current POS take?
Typical migrations complete in 2–3 weeks per outlet. Week 1: menu + inventory import. Week 2: hardware and aggregator wiring. Week 3: staff training and parallel-run. The LOOP onboarding team owns each step.
What payment methods does LOOP support locally?
LOOP supports the dominant local rails out of the box — see the market page for the full list — plus Visa/Mastercard, AmEx, JCB and UnionPay where the acquirer supports them.
Does LOOP include loyalty?
LOOP handles operations. For AI-driven customer retention, PEKO is the sibling product from the same company — it runs alongside LOOP or alongside any other POS. Together they cover operations and retention.
Can PEKO handle inventory and staff scheduling?
No — PEKO is the retention layer. LOOP covers inventory, recipes, shifts, table management and kitchen display in the same ecosystem.