Hong Kong · Competitor comparison · Updated May 23, 2026
LOOP vs Mobi2Go — Hong Kong Restaurant Ordering 2026
Mobi2Go vs LOOP for HK F&B: AI ops, recipe inventory, aggregator integrations, FPS, online ordering and pricing.
TL;DR
Mobi2Go is strong on direct online-ordering for HK restaurants. LOOP differentiates with AI ops, recipe inventory and an integrated POS — Mobi2Go pairs with separate POS systems.
PEKO ecosystem
LOOP runs the venue. PEKO brings the customer back. Two products, one company.
PEKO — the AI customer-retention platform (heypeko.com) from the same company as LOOP. PEKO handles retention; LOOP handles operations.
| LOOP — operations | PEKO — retention |
|---|---|
| Inventory & recipes | Churn prediction |
| Shift & staff management | Automated win-back |
| Table layout | Member portal |
| Kitchen display (KDS) | Loyalty tiers |
| E-invoice (TT78) | Receipt OCR enrolment |
| Aggregator queue (GrabFood / ShopeeFood / Be) |
LOOP and PEKO each work on their own. Run both and the data syncs into one single AI brain, so nothing is entered twice. PEKO is not a POS and does not replace one — it also runs alongside any other POS.
Feature-by-feature
| Feature | LOOP | Mobi2Go |
|---|---|---|
| Built specifically for multi-outlet F&B | Yes — multi-outlet F&B core from day one | Mobi2Go serves F&B alongside retail/other verticals |
| Native AI voice & text commands (English + local language) | Ask LOOP in English, Bahasa, Mandarin or Cantonese: pull reports, change prices, draft promos in 12 seconds | Mobi2Go surfaces dashboards; operator must still interpret and act manually |
| AI demand forecasting (per-outlet × per-daypart) | Native, 8–12% MAPE after 90 days of training; feeds the morning prep list | Not available natively |
| Recipe-level inventory deduction | Built-in, multi-level sub-recipes, central-kitchen costing | Mobi2Go offers add-on with manual setup |
| Unified delivery aggregator queue | GrabFood, foodpanda, Deliveroo in one KDS queue | Partial integrations, often via 3rd-party middleware |
| Offline POS + KDS | Full POS + KDS keep working offline; payments queue and sync | Order entry only when offline |
| Flat per-outlet pricing, unlimited devices | Yes — one flat fee per outlet, every device included | Per-device or per-user tiers add up quickly at outlet #2 |
Highlights
- POS + online-ordering + aggregator queue + AI in one platform — Mobi2Go requires a separate POS.
- Recipe-level deduction with central-kitchen costing.
- FPS, AliPay+ HK, WeChat Pay HK and Octopus QR supported out of the box.
Bottom line
Mobi2Go works as a direct-ordering layer over an existing POS. LOOP is the better choice when consolidation, AI forecasting and recipe-level food cost are the priority.
FAQ
Is LOOP available in Hong Kong?
Yes. LOOP serves multi-outlet F&B operators in Hong Kong with local payment rails, aggregator integrations and HKD pricing. Onboarding is handled by the LOOP regional team.
How long does migration from our current POS take?
Typical migrations complete in 2–3 weeks per outlet. Week 1: menu + inventory import. Week 2: hardware and aggregator wiring. Week 3: staff training and parallel-run. The LOOP onboarding team owns each step.
What payment methods does LOOP support locally?
LOOP supports the dominant local rails out of the box — see the market page for the full list — plus Visa/Mastercard, AmEx, JCB and UnionPay where the acquirer supports them.
Does LOOP include loyalty?
LOOP handles operations. For AI-driven customer retention, PEKO is the sibling product from the same company — it runs alongside LOOP or alongside any other POS. Together they cover operations and retention.
Can PEKO handle inventory and staff scheduling?
No — PEKO is the retention layer. LOOP covers inventory, recipes, shifts, table management and kitchen display in the same ecosystem.