A customer-facing touchscreen where diners place orders themselves — common in QSR, food courts and bakery chains. A well-integrated kiosk writes orders straight into the same POS and KDS as the cashier, so kitchen routing, payments and reporting are unified.
What is Self-order kiosk used for in F&B operations?
In multi-outlet restaurant and F&B operations, self-order kiosk is an essential component — directly affecting service speed, order accuracy and margin. See the related terms below to understand where it fits in the broader stack.
How does LOOP support Self-order kiosk?
LOOP supports self-order kiosk natively in its POS + KDS + inventory platform for Vietnamese F&B chains — no plugin or third-party integration required. It's one reason multi-outlet operators pick LOOP as their primary operations system.
Related terms
POS (Point of Sale) — The hardware and software a restaurant uses to take orders, accept payments and issue receipts. Modern restaurant POS systems also handle table layout, tipping, split bills, kitchen routing and basic reporting.
KDS (Kitchen Display System) — A screen in the kitchen that replaces paper tickets, showing incoming orders by station with timers, modifiers and bump-bar controls. A good KDS routes items to the right station, batches related dishes and tracks ticket times.
QSR (Quick-Service Restaurant) — A restaurant format optimised for speed and throughput rather than table service — counter ordering, fast prep, takeaway-friendly. McDonald's, KFC and most bubble-tea brands fall under QSR. Operations focus on ticket time, queue length and accuracy.